Patient Billing & Checkout Specialist

Texas Fertility Center; Austin (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

401(k)

Life Insurance

Health Savings Account

Paid Time Off

Job summary

Texas Fertility Center in Central Austin is seeking a Patient Account Representative/Checkout to be the confident final step in every visit, ensuring accurate medical billing and a smooth checkout experience for patients.

You will collect copays and payments, post and reconcile transactions, verify insurance details, and answer billing questions with empathy. You’ll keep precise records in our PM/EHR systems and Microsoft Office, supporting a seamless patient journey.

Qualifications

• Experience in healthcare billing and patient accounting is required.
• Proficient at payment posting, reconciliation, and cash handling accuracy.
• Strong attention to detail, organization, and customer service is essential.
• Clear communication and calm problem-solving in a fast-paced environment.

Responsibilities

• Collect copays, coinsurance, deductibles, and outstanding balances at checkout.
• Post and reconcile payments; prepare daily closeout documentation and deposits.
• Complete insurance verification and benefits coordination to reduce surprises.
• Answer billing questions with empathy, clarity, and professionalism.
• Maintain precise records in practice management/EHR systems and Microsoft Office.

Skills

Healthcare billing

Patient accounting

Payment posting

Reconciliation

Cash handling

Attention to detail

Customer service

Communication

Problem-solving

Tools

EHR systems

Microsoft Office

Job description

Texas Fertility Center in Central Austin is seeking a Patient Account Representative/Checkout to be the confident final step in every visit, ensuring accurate medical billing and a smooth checkout experience for patients.

You will collect copays and payments, post and reconcile transactions, verify insurance details, and answer billing questions with empathy. You’ll keep precise records in our PM/EHR systems and Microsoft Office, supporting a seamless patient journey.