Patient Billing & Cash Reconciliation Specialist

Beth Israel Lahey Health (BILH); Burlington (NC); On-site; USD 60,174,000 - 80,977,000; Full time

Job summary

Beth Israel Lahey Health (BILH) is seeking a detail-oriented SBO Cash Specialist to join our Revenue Cycle team. Under supervision, you will process electronic and manual charge and cash revenue, post self-pay payments, balance cash, and reconcile deposits to support accurate patient billing and timely cash flow.

You will collaborate with the Customer Service team and hospital departments, resolve unapplied payments and credits, and participate in quality improvement initiatives to uphold BILH

Qualifications

• Understanding and ability to utilize various electronic, web based and manual coding resources.
• Ability to perform transactions in a patient accounting system.
• Proficient data entry computer skills.
• Demonstrated ability to utilize word processing, spreadsheets and work files in performing tasks.
• Strong attention to detail and accuracy.

Responsibilities

• Timely verification and reconciliation of electronically received charge or remittance revenue transactions.
• Assists customers with statement, bill, and copay issues to ensure satisfaction.
• Balances daily cash bag and documents on cash sheet across the organization.
• Assist customers with questions related to bills and statements from insurance companies.
• Posting of self-pay payments to patients’ accounts.
• Prepares and reconciles bank deposits.
• Monitors the Deposit tool to ensure timely deposits from off-site.
• Investigates debits and credits for Finance.
• Maintains audit results and strives for quality/productivity targets.
• Supports process improvements within the Central Billing Office.
• Assists the Cash Manager with complex credits and self-pay accounts.
• Completes projects and research as assigned.

Skills

Coding resources

Patient accounting

Data entry

Spreadsheets

Attention to detail

Communication

Teamwork

Troubleshooting

Learning

Education

High School Diploma

Bachelor's degree preferred

Job description

Beth Israel Lahey Health (BILH) is seeking a detail-oriented SBO Cash Specialist to join our Revenue Cycle team. Under supervision, you will process electronic and manual charge and cash revenue, post self-pay payments, balance cash, and reconcile deposits to support accurate patient billing and timely cash flow.

You will collaborate with the Customer Service team and hospital departments, resolve unapplied payments and credits, and participate in quality improvement initiatives to uphold BILH