Patient Billing Assistant

Renoortho; Reno, Northern (NV, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holiday pay

401(k) plan

EAP

Disability and life insurance

Health and fitness program

Coffee shop onsite

Job summary

Reno Orthopedic Center in Reno, NV is seeking a Patient Billing Assistant to support the billing department by completing tasks accurately at our Main location.

You will assist with front desk and billing batches, post numbers, print deposits, and handle insurance claims using Epic and Clover, ensuring balanced, error-free processing.

A High School Diploma or GED and at least one year of administrative/financial data experience are required; we offer competitive benefits and growth opportunities.

Qualifications

• High School Diploma or GED required.
• 1 year of administrative/office experience preferred.
• Experience in reviewing and inputting financial data is a plus.
• Strong communication and professional interaction with colleagues and customers are essential.

Responsibilities

• Retrieve and compile front desk, ROSC, Billing, and location batches and run Epic and Clover reports.
• Ensure batches are balanced; correct variances by voiding, posting, or reposting.
• Post finalized numbers into Cash Sheet Balancing Logs.
• Access insurance portals to locate explanations of benefits and checks; print for deposit.
• Prepare and finalize daily deposits for multiple bank accounts.
• Prepare, review, and transmit claims using billing software, including Epic claims reports.
• Print and mail insurance claims with attachments and notes.
• Sort and distribute faxes to billing teams daily.
• Scan ROSC/ROC documents for tracking and organize scopes (X‑rays).
• Manage weekly supply orders and special orders for the department.

Skills

Attention to detail

Communication skills

Teamwork

Time management

Administrative experience

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Reno Orthopedic Center wants you to join the team as a Patient Billing Assistant! We are seeking an enthusiastic and dedicated team member to be responsible for supporting and assisting the billing department by completing billing tasks with accuracy at our Main 555 N Arlington Ave location.

Who are we?

AtReno Orthopedic Center (ROC), every action is driven by our employee expectations:

• We lead with a patient-first mindset, ensuring every decision is made in the best interest of those we serve.
• We believe in the power of assuming good intent, fostering a culture of respect, optimism, and compassion, where teammates lift each other up.
• Here, you're encouraged to own your success— we support your growth, celebrate your contributions, and empower you to take initiative.
• Continuous learning is part of who we are; we strive forconstant improvementin everything from clinical innovation to personal development.
• We value kindness as a core strength — it's how we treat our patients, our colleagues, and our community.
• Most importantly, we encourage every team member to be an advocate— for patients, for progress, and for doing what's right.

If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC.

What sets us apart?

Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand — and every team member’s voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development. We’ve been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we’re still growing!

What would you do in this role?

• Retrieve and compile all front desk, ROSC, Billing, and outlying location batches and run Epic and Clover reports for all associated batches;
• Ensure all batches are accurate, balanced and any variances are accounted for and correct any discrepancies by voiding, posting, or reposting until all batches are balanced;
• Post all finalized numbers into Cash Sheet Balancing Logs;
• Access multiple insurance portals to locate missing explanation of benefits and/or checks and print them to deposit;
• Prepare and finalize daily deposit for multiple bank accounts;
• Prepare, review, and transmit claims using billing software, including electronic and paper claims processing by running daily claim Epic Report;
• Print and mail insurance claims from electronic health records system with attachments, notes, invoices, and referral physical therapy scripts;
• Review and properly distribute faxes to billing teams and various ROC departments daily;
• Open and sort all incoming mail;
• Scan ROSC / ROC documents for tracking;
• Scan all scopes including Black / White X-Ray’s and Blue X-rays;
• Complete weekly supply orders and special orders for the department.

Certifications/Education

• High School Diploma/GED;

Experience:

• One year of experience performing administrative/office duties;
• Reviewing and inputting financial data;
• Communicating effectively and professionally with various levels of employees, outside entities and customers;
• Using computer applications including Microsoft Office;
• Reviewing work and checking for errors to ensure accuracy.

AtReno Orthopedic Center (ROC), we believe that exceptional patient care starts with taking care of our people. We prioritizework-life balanceby fostering a supportive, team-oriented environment where workloads are managed realistically, schedules are respected, and personal well-being is valued.

Why choose ROC? Full time benefits include:

• Medical, dental, vision insurance
• Discounted orthopedic care at ROC
• Paid time off and holiday pay
• Extended sick leave
• 401(k) plan contributions with no match required
• EAP, disability and life insurance
• Health and fitness program
• Coffee shop onsite (main location)

Dependent on Position:

• Continuing education funds / certification reimbursement
• Relocation assistance (for eligible roles)
• Productivity bonuses or incentive compensation (for eligible roles)
• Student loan repayment (for eligible roles)

Come build your career with a team that’s committed to innovation, community, and compassion in orthopedic care. Whether you’re a seasoned specialist or just starting your journey, you’ll find purpose, impact, and growth atReno Orthopedic Center.