Patient Billing & Accounts Specialist

Sullivan County Community Hospital; Sullivan (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Sullivan County Community Hospital is seeking a diligent Full Time Clerical professional in Sullivan, IN. The role supports hospital billing operations, handles third-party billing, and emphasizes accurate claims filing and timely payments.

The ideal candidate has a high school diploma, strong communication skills, and the ability to adapt to changing procedures while maintaining customer service standards.

Qualifications

• High school diploma or equivalent.
• Experience with Athena preferred.
• Strong knowledge of business office operations.
• Understanding of Medicare/Medicaid billing for inpatient and outpatient services.
• Commitment to customer service and clear communication.
• Ability to work independently with minimal supervision.

Responsibilities

• Ensure claims are sent clean and on time for first-billing.
• Review and correct claims issues identified in internal holds and scrubbing.
• Reconcile desktops to ensure upfront rejections are addressed and resubmitted to correct payer.
• Review outstanding accounts receivable using ATB, queues, and payment reports.
• Submit timely adjustments and document activity in accounts.
• Understand denials, dispute and appeal processes with payors.
• Follow up with insurance companies to ensure claims are processed and paid per contract.
• Understand payor contracts, guidelines, and CPT/revenue codes.
• Investigate denial trends and propose action plans to departments.
• Provide back-up phone support to billing lines daily.

Skills

Athena experience

Office operations

Billing knowledge

Medicare billing

Customer service

Communication skills

Independent worker

Cross training

Time management

Education

High school graduate

Tools

Office equipment

Job description

Sullivan County Community Hospital is seeking a diligent Full Time Clerical professional in Sullivan, IN. The role supports hospital billing operations, handles third-party billing, and emphasizes accurate claims filing and timely payments.

The ideal candidate has a high school diploma, strong communication skills, and the ability to adapt to changing procedures while maintaining customer service standards.