Patient Authorization Field Specialist - Travel & Impact

Viemed,-LLC; Jonesboro (AR); On-site; USD 52,000 - 76,000; Full time

Job summary

Viemed, LLC is seeking a Patient Authorization Coordinator-Field Specialist (PAC Field Specialist) to support patients at risk of therapy interruption by obtaining required clinical documentation directly from physician offices, clinics, hospitals, and patient homes.

The role requires daily travel within a defined territory and collaboration with Clinical Operations, Sales, and leadership to resolve documentation barriers.

Qualifications

• Clinical administrative experience preferred.
• Experience in physician offices, DME, respiratory care, insurance authorization, or healthcare documentation workflows preferred.
• Minimum two years healthcare office or equivalent field coordination experience.

Responsibilities

• Obtain re-authorization documentation for ongoing coverage of durable medical equipment.
• Review and gather compliance documents, medical records and prescriptions for re-authorization.
• Assist patients through the re-authorization process.
• Coordinate with Sales, Clinical Ops, and leadership to resolve documentation barriers.
• Travel to physician offices, clinics, and hospitals within a ~2-hour territory to collect required docs.
• Prioritize high-impact patient interventions with PAC team.
• Support field workflows and escalation when remote outreach fails.

Skills

Clinical admin experience

Healthcare documentation workflows

Route planning and organization

Effective communication with providers

Independent field-based work

Tools

Microsoft Office

Job description

Viemed, LLC is seeking a Patient Authorization Coordinator-Field Specialist (PAC Field Specialist) to support patients at risk of therapy interruption by obtaining required clinical documentation directly from physician offices, clinics, hospitals, and patient homes.

The role requires daily travel within a defined territory and collaboration with Clinical Operations, Sales, and leadership to resolve documentation barriers.