Travel-Driven Patient Reauthorization Specialist

VieMed Healthcare; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

VieMed Healthcare seeks a proactive Patient Authorization Coordinator-Field Specialist to support patients at risk of therapy interruption. The role requires travel within a 2-hour service radius and collaboration with Clinical Operations, Sales, and leadership to resolve documentation barriers affecting patient care.

Responsibilities include obtaining re-authorization documentation, reviewing compliance data, and assisting patients through the process.

Qualifications

• Clinical administrative experience preferred.
• Experience working in physician offices, DME, respiratory care, insurance authorization, or healthcare documentation workflows preferred.
• Minimum two years healthcare office experience or equivalent field coordination experience.

Responsibilities

• Obtain re-authorization documentation for ongoing coverage of durable medical equipment.
• Review compliance documents, medical records and prescriptions for re-authorization.
• Assist patients in the re-authorization process.
• Travel within a defined territory to collect required documentation for reauthorization and insurance change approvals.
• Coordinate with PAC team members to prioritize high-impact patient interventions.
• Assist with in-person escalation workflows when remote outreach efforts have not produced results.
• Retrieve in-person physician signatures, chart notes, and prescriptions as required.
• Communicate status updates on documentation recovery attempts.

Skills

Clinical admin experience

Healthcare office experience

Reauthorization workflows

Insurance change docs

Medicare/Medicaid knowledge

Independent field work

Route planning

Microsoft Office

Travel-intensive role

Communication with provider offices

Therapy-retention prioritization

Tools

Microsoft Office

Job description

VieMed Healthcare seeks a proactive Patient Authorization Coordinator-Field Specialist to support patients at risk of therapy interruption. The role requires travel within a 2-hour service radius and collaboration with Clinical Operations, Sales, and leadership to resolve documentation barriers affecting patient care.

Responsibilities include obtaining re-authorization documentation, reviewing compliance data, and assisting patients through the process.