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Join a forward-thinking company as a Patient Advocate in a fully remote role. In this dynamic position, you will engage with patients recently discharged from the hospital, providing essential support and guidance to enhance their recovery at home. Your empathetic communication skills will be key as you navigate non-clinical inquiries and coordinate care with healthcare professionals. This role offers a competitive hourly rate, a monthly incentive program, and a comprehensive benefits package, including health and dental coverage, generous PTO, and professional development opportunities. If you are driven, detail-oriented, and enjoy making a positive impact, this opportunity is perfect for you.
OVERVIEW
As a Patient Advocate, you will work in a high-volume call center environment making outbound calls to patients recently discharged from the hospital and answering inbound calls from a queue.
You will ask non-clinical triage questions to determine if the Nurse Coach program could be beneficial to at home recovery or if other services are needed, such as transportation to doctors’ appointments. You will collect and document required data for end-to-end care to support the clinical program goals. For patients further along in the program, you will contact patients to ensure successful recovering at home.
Location: 100% RemoteStart Date: Monday, June 16th 2025
Hourly Rate- $18/hr plus monthly incentive program
Training & Nesting Period– 3 to 5 WeeksTraining & Nesting Hours– Monday – Friday 8:30am – 5:30pm EST
Available Shifts After Training & Nesting: Tuesday-Saturday 9am-6pm EST (Sun/Mon OFF) OR Sun-Thursday 9am-6pm EST ( Fri/Sat OFF)
In this role, you will:
This role is for you if:
QUALIFICATIONS
What we offer:
CareCentrix maintains a drug-free workplace
#IDCC
We are an equal opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.
CareCentrix accepts applications on an ongoing basis until a candidate is identified.