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An innovative and customer-centric tech company is seeking a claims professional with strong investigative skills in property claims. This exciting role involves utilizing advanced tools for fraud detection and collaborating with a dynamic Data Science team to enhance processes. Join a forward-thinking firm that values autonomy and creativity, where your contributions directly impact the insurance landscape. If you're passionate about making a difference and thrive in a fast-paced environment, this opportunity is perfect for you.
Remote, United States | Claims Experience | Full-time
Not your everyday company
Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.
At Lemonade, you’ll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.
Unlike most publicly traded companies, we’re nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don’t care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.
We’re built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don’t like spending our days in meetings and we skip committees altogether. At Lemonade, there’s no such thing as going over someone’s head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.
As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.
Awarded ‘best workplace’
Best Workplace and Best-Led Company by Inc.Magazine
“World Changing” by FastCompany
Recognized as a World Changing Idea by Fast CompanyMagazine
Ranked #1 Home insurance inAmerica
Won best renters and homeowners insurance in America by US News, andothers
Best Pet Insurance inAmerica
Rated “Best Overall Pet Insurance” by Better Homes &Gardens
Rated 4.9 on the AppStore
Among the highest rated apps of alltime
What you’re applying for
We are seeking a claims professional with SIU experience handling insurance property claims.
You’ll utilize cutting-edge tools for fraud detection and investigation, while working with our Data Science team on creating processes and fraud deterrence tools.
Assist Claims Advocates in insurance Property investigations as it pertains to suspicious indicators
Serve as a liaison between NICB & local and federal law enforcement agencies
Establish and maintain a professional working relationship with Lemonade Integral Staff
Assist in the reporting, analysis, and investigation of policies suspected of fraud related to claims and underwriting
Attend and provide essential fraud awareness training
Prepare and submit initial and follow-up reports detailing all findings and actions taken on suspicious claims
2+ years of investigative claims experience in Property claims in the insurance industry, with excellent customer focus (and experience working with SIU)
Working knowledge of investigative techniques for Property Claims, i.e., Theft, Fire, Water and Weather losses
Ability to analyze data, plan case strategy, prepare case reports, and partner with Claims team members to prove or rule out suspect factors on property losses
Tech savvy and comfortable with advanced investigative tools (ISO, Accurint, TLO, etc.)
Able to create and implement investigative processes
At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of AI, as a commitment to ongoing growth in this field is a fundamental part of our culture
Unfortunately, we cannot consider applicants from these states; Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico.
*Please note that we are unable to sponsor applicants for work visas
Lemonade's US base salary range for this full-time position is $55,000 - $60,000 plus equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.
Things to know…
Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.
Property and casualty insurance is provided by Lemonade Insurance Company (LIC), 5 Crosby St., 3rd floor, New York, NY 10013 or Metromile Insurance Company (MIC), 3080 N. Civic Center Plaza, Scottsdale, AZ 85251. Life Insurance provided by North American Company for Life and Health Insurance, Administrative Office, One Sammons Plaza, Sioux Falls, SD 57193.
Lemonade Insurance Agency, LLC (LIA) and Metromile Insurance Services LLC (MIS) are licensed insurance agents and appointed by LIC and MIC and both LIA and MIS receive compensation based on the premiums for the insurance policies each sells. Further information is available upon request.
Lemonade Life Insurance Agency, LLC (LLIA) is acting as the agent of North American Company for Life and Health Insurance (policy form LS181 and LS 182 or state version including all applicable endorsements and riders). LLIA receives compensation for the insurance policies it sells and is a sub-producer of Bestow Agency, LLC. Life insurance quotes are provided by Bestow Agency, LLC dba Bestow Insurance Services in CA, who is the licensed agent. Products or issue ages may not be available in all jurisdictions. Limitations or restrictions may apply. Not available in New York. Our application asks about your lifestyle and health; your answers allow us to save you time and avoid offline medical exams.