Patient Advocate

AdventHealth; Florida; On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is seeking a Full-Time Front Desk/Insurance Liaison to support patients at our Altamonte Springs, FL facility. You will coordinate between insurance companies, patients, and physicians, explain benefits clearly, and schedule procedures and visits.

You will also prepare charts and update patient statuses in the electronic system. The role requires a high school diploma or equivalent, plus comfort with computers and strong English communication skills.

Qualifications

• Must have a high school diploma or equivalent.
• Experience with computers required.
• Ability to read, write and comprehend English effectively.

Responsibilities

• Serve as liaison between the insurance company, the patient, and the physician.
• Clearly communicate insurance benefits and requirements to patients.
• Respond to non-clinical questions and schedule appointments and surgeries.
• Prepare patient charts prior to visits and update status in the tracking system.

Skills

Floating to other practices

English communication

Computer literacy

Education

High School diploma or equivalent

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

711 E Altamonte Dr

City:

Altamonte Springs

State:

Florida

Postal Code:

32701

Job Description:

• Serves as a liaison between the insurance company, the patient, and the physician.
• Accurately communicates insurance benefits and requirements to patients.
• Responds to non-clinical questions for patients and routes all other calls correctly. Schedules office appointments and surgeries appropriately.
• Prepares patient charts prior to visits.
• Updates patient status in the electronic tracking program.

Knowledge, Skills, and Abilities:

• Must be willing to float to other FPMG practices, within reason, when patient load, vacation schedules, etc. make it necessary. [Required]
• Demonstrates ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements. [Required]
• Knowledge of health care field and medical terminology [Preferred]

Education:

• High School Grad or Equiv [Required]

Field of Study:

• graduate or equivalent

Work Experience:

• Experience with computers [Required]

Additional Information:

• None required

Licenses and Certifications:

• None required

Physical Requirements:

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$16.30 - $26.08

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.