Patient Advocate

Level Five Painting, LLC; City of Rochester (NY); On-site; USD 35,000 - 50,000; Full time

Job summary

A notable dental office in Rochester, NY is searching for a full-time Patient Advocate to join their enthusiastic team. This role includes greeting patients, managing appointments, and ensuring a welcoming environment. The ideal candidate will excel in customer service and communication, fostering a positive experience for every patient.

Benefits

Paid Time Off

Paid Holidays

Medical and Dental Insurance

Profit Sharing

401(k) with up to a 4% employer match

Paid continuing education

Employee Assistance Program

Qualifications

• Eager to learn new things.
• Excellent interpersonal communication skills.
• Believes in providing the highest level of service.

Responsibilities

• Greet patients and check them in.
• Answer phones and make appointments.
• Conduct confirmation and follow-up calls.

Skills

Interpersonal communication

Customer service

Motivational skills

Job description

A Smile To Grow With is looking for a full-time Patient Advocate to join their team! We are an exceptional, fast-paced dental office that seeks to provide the highest level of dentistry to each and every one of our valued patients. We pride ourselves on being a dental office that our team is excited to be a part of and stand behind.

Our Patient Advocates are key members and contributors to the success of the practice, greeting patients, checking them in, answering phones, making appointments, and conducting confirmation and follow-up calls. They also ensure the waiting area is clean and restocked.

You must be eager to learn new things and possess excellent interpersonal communication skills to contribute to the team and motivate and instruct patients on optimal oral health.

The ideal candidate believes in:

• Providing our patients with the highest level of service every day
• Standing behind all the services we offer
• Collaborating with team members for a smooth and productive day
• Understanding how patients feel walking into a dental office and making them as comfortable as possible

Our employees receive:

• Paid Time Off
• Paid Holidays
• Medical and Dental Insurance
• Profit Sharing
• Four uniform shirts per year
• 401(k) with up to a 4% employer match
• Paid in full continuing education, including travel expenses
• Employee Assistance Program