Patient Admissions Technician

UnityPoint Health; Waterloo (IA); On-site; USD 22,000 - 28,000; Full time

Job summary

UnityPoint Health is seeking an Admitting Technician in Iowa to create accurate registrations for each patient visit, collecting demographic and insurance information and obtaining signatures required for billing submission.

The role requires proficiency in English, basic computer skills, and the ability to communicate with patients compassionately. It supports EMTALA/HIPAA compliance and accommodates PRN shifts with varied start times.

Qualifications

• Must have fluent English in reading, writing and speaking.
• 1 year of medical office experience preferred.
• Basic computer literacy with common software.

Responsibilities

• Register patients.
• Review and gather patient demographics and insurance.
• Acquire & explain all required patient signatures for consents.
• Handle incoming and outgoing phone calls.
• Create visit estimates and discuss payments; meet point of service goals.
• Be aware of EMTALA and HIPAA guidelines.
• Position will adapt to high volumes and shift needs.

Skills

Fluent English

Basic Computer Skills

Education

High School Diploma or equivalent

Job description

• Shift: PRN-Varied hours between 1st, 2nd, and 3rd shift
• Job ID: 176861

• Area of Interest: Patient Services
• FTE/Hours per pay period: 0.01
• Department: Patient Access
• Shift: PRN-Varied hours between 1st, 2nd, and 3rd shift
• Job ID: 176861

Overview

Admitting Technician

UnityPoint Health - Allen

Shift: PRN as needed; Start times vary

Creates accurate and thorough registration for each patient visit. Responsible for obtaining demographic and financial information, as well as obtaining signatures required for successful billing submission. Collects patient liability before or at the time of service as defined by the patient’s insurance plan. Identifies those patients who may need financial assistance. Interact in a customer focused and compassionate manner to ensure patient’s needs are met.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Register patients
• Review and gathering of patient demographics and insurance
  • Need ability to understand insurance cards and policies/co-pays/deductibles
• Acquiring & explaining all required patient signatures for consents
• Handle incoming and outgoing phone calls
• Financial Responsibility
  • Create & present visit estimates
  • Ask for payments
  • Meet point of service goals & standards
  • Balance and close cash drawers
• Meeting/Communication Requirements (the following could be required during days/shifts that are not part of your regular schedule)
  • Mandatory Staff Meetings
  • Huddles
  • Training
• Must be comfortable working both independently and in a team setting
• Understand abide by EMTALA and HIPAA guidelines
• Position will receive high volumes of communication via text or calls regarding open shift needs within the department

Qualifications

Education:

• High School Diploma or equivalent

Experience:

• 1-year medical office or equivalent experience preferred

Other:

• Writes, reads, comprehends, and speaks fluent English.
• Basic computer knowledge using word processing, spreadsheets, email and web browser.