Patient Admissions & Scheduling Specialist

University-of-California,-Irvin; Orange (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

UCI Health is seeking a patient access coordinator to obtain authorizations, verify funding, and schedule surgeries. The role requires strong communication and customer service skills to assist patients through the scheduling and funding processes.

The incumbent will work with care teams to ensure timely access to procedures, verify coverage, and provide accurate information to patients and clinical staff. English proficiency and familiarity with medical terminology are essential.

Qualifications

• Experience with hospital registration and scheduling systems.
• Strong customer service skills and patient-focused approach.
• Solid understanding of medical terminology.
• Proficient with MS Office tools (Word, Excel, Outlook).
• Able to communicate clearly and professionally with patients and staff.
• Willingness to travel to off-site physician practices.

Responsibilities

• Obtain authorizations for services and verify funding coverage.
• Schedule patients for surgical procedures and coordinate with care teams.
• Respond to patient inquiries and resolve issues related to coverage and scheduling.

Skills

Registration system experience

Customer service

Medical terminology

MS Office

Communication skills

Off-site travel

Tools

Epic

Job description

UCI Health is seeking a patient access coordinator to obtain authorizations, verify funding, and schedule surgeries. The role requires strong communication and customer service skills to assist patients through the scheduling and funding processes.

The incumbent will work with care teams to ensure timely access to procedures, verify coverage, and provide accurate information to patients and clinical staff. English proficiency and familiarity with medical terminology are essential.