Patient Admissions & Registration Specialist

Lake-Granbury-Medical-Center; Granbury (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Lake-Granbury-Medical-Center in Granbury, TX seeks an Admitting Clerk to streamline patient admissions and registrations, verify insurance, discuss financial responsibility, and deliver strong service while upholding policy compliance.

You will handle signatures, ABNs, bed assignments, order entries, and critical communications with departments, supporting patient safety and accurate documentation in a fast-paced environment.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required.
• 1-2 years of experience in a healthcare setting preferred.

Responsibilities

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including ABNs, to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Interpersonal skills

Customer service

Communication

Multitasking

Attention to detail

Confidentiality

Tools

Electronic registration systems

Order entry systems

Billing systems

Job description

Lake-Granbury-Medical-Center in Granbury, TX seeks an Admitting Clerk to streamline patient admissions and registrations, verify insurance, discuss financial responsibility, and deliver strong service while upholding policy compliance.

You will handle signatures, ABNs, bed assignments, order entries, and critical communications with departments, supporting patient safety and accurate documentation in a fast-paced environment.