Admitting Clerk

CHS Career Site; La Follette (TN); Sur place; USD 21 000 - 26 000; Temps partiel

Résumé du poste

CHS Career Site is seeking an Admitting Clerk to support patient admission and registration, verify insurance, and provide clear financial counseling. This role emphasizes accuracy, customer service, and compliance with facility policies.

The position is part-time with a day shift. You will handle enrollment, consent forms, ABNs explanations, and coordination with nursing and billing teams to ensure smooth patient flow.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required.
• 1-2 years of healthcare setting experience preferred.

Responsabilités

• Registers patients efficiently and accurately in the registration system with signatures on consent and authorization forms.
• Verifies insurance coverage and identifies plan codes for accurate billing and prompt payment.
• Explains legal and financial documents, including ABNs, to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources.
• Secures and logs patient valuables upon admission and ensures proper tracking.
• Places identification armbands on patients to support identification and continuity of care.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry.
• Notifies departments or physicians of patient arrivals and follows up on delays.
• Assists with bed assignments for inpatients and coordinates with nursing staff.

Connaissances

Interpersonal skills

Communication

Customer service

Multitasking

Attention to detail

Formation

Admissions/customer service experience

Outils

Registration software

Description du poste

Job Summary

The Admitting Clerk facilitates the efficient admission and registration of patients, ensuring accuracy in documentation, insurance verification, and financial counseling. This role provides exceptional customer service, supports patient safety, and maintains compliance with facility policies and regulatory requirements.

This is a part-time day shift position.

Essential Functions

• Registers patients efficiently and accurately, entering all required information into the registration system and obtaining necessary signatures on consent and authorization forms.
• Verifies insurance coverage and identifies appropriate plan codes to ensure accurate billing and prompt payment.
• Reviews and explains legal and financial documents, including Advance Beneficiary Notices (ABNs), to patients and families as required.
• Counsels self-pay patients on procedure costs, payment options, and available financial resources, documenting all interactions thoroughly.
• Secures and logs patient valuables upon admission, ensuring proper tracking and safekeeping.
• Places identification armbands on patients to support accurate identification and continuity of care throughout their stay.
• Reads physician orders to determine appropriate registration processes and ensures accurate order entry for ancillary departments.
• Notifies relevant departments or physicians of patient arrivals and follows up on delays to ensure timely service.
• Assists with bed assignments for inpatients, coordinating with nursing supervisors to match patient needs with available resources.
• Operates a multi-line telephone system to manage incoming and outgoing calls, relaying messages promptly and accurately.
• Maintains effective communication during emergency codes and supports the implementation of facility emergency plans as required.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of admissions, customer service and/or public relations experience required
• 1-2 years of experience in a healthcare setting preferred

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills to interact effectively with patients, families, and healthcare staff.
• Proficiency in using electronic registration and order entry systems.
• Knowledge of insurance verification and billing processes.
• Ability to handle sensitive information with confidentiality and professionalism.
• Strong attention to detail and organizational skills to ensure accurate documentation.
• Excellent multitasking abilities to manage a fast-paced environment effectively.