Patient Accts Representative

SouthCoast Health; Fairhaven (MA); Hybrid; USD 23,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Earned Time Off

403B retirement plan

Tuition assistance

Leadership training

Job summary

Southcoast Health is seeking a Patient Accounts Representative at the Southcoast Business Center in Fairhaven, MA, on a hybrid schedule. The role focuses on billing and collections for the Southcoast Hospitals Group, using Epic and related systems to manage patient accounts.

Responsibilities include reviewing billing details, resolving denials, and coordinating with insurers, employers, patients, and hospital departments to close outstanding accounts. Competitive pay and benefits are provided.

Qualifications

• High school diploma or equivalent plus additional specialized courses or training.
• Third party medical billing experience with knowledge of CPT/HCPCS/ICD coding is strongly preferred.
• Working knowledge of Excel and Word preferred.
• Minimum of three (3) years of office experience or billing certification from an accredited school is preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID-19 virus or be exempt by signing a statement.
• Compensation: Pay rate will be determined based on level of experience.

Responsibilities

• Bill and process patient accounts using Epic and other software.
• Review and analyze billing and denial information.
• Contact insurers, employers, patients and other hospital departments to resolve outstanding accounts.

Skills

Billing expertise

Excel & Word proficiency

Teamwork & communication

Education

High school diploma or equivalent + training

Tools

Epic

Excel

Word

Job description

Community Focused. Care Driven. Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it. Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout southeastern Massachusetts and Rhode Island. Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row! We are searching for a talented Patient Accts Representative. Hours: 40hrs. Shift: Day shift; 7:00am - 3:30pm. Location: Southcoast Business Center – Fairhaven, MA; position will follow a hybrid schedule.

A Career At Southcoast Health Offers You

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
• Competitive pay and comprehensive benefits package
• Generous Earned Time Off Package**
• Employee Wellbeing Program
• 403B Retirement Plan with company match
• Tuition assistance / Federal Loan Forgiveness programs
• Professional growth opportunities and customized leadership training
• Available to regular status employees who are scheduled to work a minimum of 24 hours.

Southcoast Health is an Equal Opportunity Employer.

Responsibilities

Under the supervision of the Manager, Patient Accounts Third Party and Team Leader, the Patient Accounts Representative is responsible for the appropriate billing and collections of receivables for Southcoast Hospitals Group. Utilizing various software, including Epic, to process patient accounts. Review and analyze billing and denial information. Contact insurers, employers, patients and other hospital departments to resolve outstanding accounts.

Qualifications

• Education equal to the completion of four years of high school plus additional specialized courses or training.
• Third party medical billing experience with knowledge of CPT/HCPCS/ICD coding is strongly preferred.
• Working knowledge of Excel and Word preferred.
• Minimum of three (3) years of office experience or billing certification from an accredited school is preferred.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
• Compensation: Pay rate will be determined based on level of experience.

Pay Range

USD $17.22 - USD $28.56 /Hr.