Patient Accounts Supervisor - Revenue & Operations Lead

NKC Health; Kansas City (MO); On-site; USD 65,000 - 85,000; Full time

Job summary

NKC Health in Kansas City, MO oversees the patient accounts department under the Patient Accounts Director. You will design workflows, train new hires, manage workloads, and troubleshoot complex claims to ensure optimal revenue and patient experience.

The role requires 3–5 years of business office experience, excellent customer service, and strong communication and problem-solving skills. You will collaborate with payers, escalate issues as needed, and act as a subject matter expert for

Qualifications

• 3-5 years business office experience required.
• Strong Excel, Word, and general software proficiency.
• Knowledge of UB-04 and modifiers preferred.

Responsibilities

• Supervise patient accounts department workflows and training.
• Manage workloads and troubleshoot complex claims/issues.
• Coordinate with vendors and monitor performance as primary contact.

Skills

Customer service

Communication

Problem solving

Leadership

Team training

Education

Associates - Related Field

Bachelors - Related Field

Job description

NKC Health in Kansas City, MO oversees the patient accounts department under the Patient Accounts Director. You will design workflows, train new hires, manage workloads, and troubleshoot complex claims to ensure optimal revenue and patient experience.

The role requires 3–5 years of business office experience, excellent customer service, and strong communication and problem-solving skills. You will collaborate with payers, escalate issues as needed, and act as a subject matter expert for