Patient Accounts Specialist I — Billing & Collections

Mclaren-Health-Care; Shelby Charter Township (MI); On-site; USD 35,000 - 48,000; Full time

Job summary

McLaren Health Care, based in Grand Blanc, MI, is seeking an early-career Patient Accounting Representative I to support patient billing and revenue cycle tasks. The role emphasizes accuracy, timely processing, and adherence to department standards within a large health system.

The position requires a High School Diploma or GED and about 1 year of Finance/Accounting or Healthcare experience. No remote work; full-time schedule in a hospital setting.

Qualifications

• High School Diploma or GED required.
• 1 year experience in Finance/Accounting, Customer Service or Healthcare preferred.

Responsibilities

• Performs assigned patient accounting and revenue cycle functions accurately, timely, and in accordance with departmental standards.
• Reviews, updates, and maintains patient accounts to support accurate billing, payment posting, follow-up, collections, refunds, reporting, and account resolution.
• Processes, researches, and resolves account issues, including insurance, patient balance, payment, adjustment, refund, documentation, and claim-related matters.
• Communicates professionally and effectively with patients, insurance carriers, vendors, internal departments, and other customers to obtain information, resolve inquiries, and support timely account resolution.
• Reviews insurance coverage, payer requirements, claim status, account balances, denials, edits, and other account information as needed to support billing, reimbursement, and compliance requirements.
• Completes data entry, documentation, scanning, indexing, reporting, reconciliation, and other administrative tasks necessary to maintain accurate patient accounting records.

Skills

Customer service

Education

High School Diploma or GED

Job description

McLaren Health Care, based in Grand Blanc, MI, is seeking an early-career Patient Accounting Representative I to support patient billing and revenue cycle tasks. The role emphasizes accuracy, timely processing, and adherence to department standards within a large health system.

The position requires a High School Diploma or GED and about 1 year of Finance/Accounting or Healthcare experience. No remote work; full-time schedule in a hospital setting.