Senior Patient Accounting Specialist

McLaren Health Care; Shelby Township (MI); On-site; USD 52,000 - 72,000; Full time

Job summary

McLaren Health Care in Michigan seeks a Patient Accounting Representative III to perform advanced revenue cycle tasks, including billing, follow-up, posting, and refunds. You'll serve as a subject matter expert guiding staff and resolving complex account issues in coordination with payers.

The role requires strong knowledge of patient accounting processes and payer requirements, with a track record of accuracy, productivity, and professional communication.

Qualifications

• High School Diploma or GED required.
• 5+ years in Finance/Accounting, Customer Service or Healthcare.

Responsibilities

• Performs advanced patient accounting and revenue cycle functions accurately and timely.
• Acts as subject matter expert for patient accounting processes and payer requirements.
• Reviews and maintains patient accounts to support accurate billing and posting.
• Researches and resolves account issues including insurance, balances, and refunds.
• Provides guidance to staff on workflow and departmental procedures.
• Communicates professionally with patients, insurers, vendors and internal departments.

Skills

Customer service

Revenue cycle knowledge

Education

High School Diploma or GED

Associate degree in Health Care or Finance

Tools

CPT

HCPCS

ICD-10

Job description

McLaren Health Care in Michigan seeks a Patient Accounting Representative III to perform advanced revenue cycle tasks, including billing, follow-up, posting, and refunds. You'll serve as a subject matter expert guiding staff and resolving complex account issues in coordination with payers.

The role requires strong knowledge of patient accounting processes and payer requirements, with a track record of accuracy, productivity, and professional communication.