Patient Accounts Specialist — Claims & Reconciliation

Kennedy Krieger Institute, Inc.; Baltimore (MD); On-site; USD 37,000 - 60,000; Full time

Job summary

Kennedy Krieger Institute, Inc. seeks a Patient Accounts Representative I to follow up on accounts and ensure timely resolution. The role may involve claim submission and is based in Baltimore, MD.

A high school diploma is required, and an associate degree or higher in accounting/finance is preferred. The position emphasizes accuracy in accounts handling, coordination with insurance and internal teams, and timely reporting to support revenue cycle operations.

Qualifications

• High school diploma or equivalent is required.
• Associate degree or higher in Accounting, Finance, Business Administration or related discipline preferred.

Responsibilities

• Timely resolution and collection of assigned account balances using Patient Accounting software.
• Timely submission/transmission of claims and verification of claim acceptance for assigned accounts.
• Complete daily payment activity reports for assigned accounts.
• Identify and report recurring problems delaying reimbursement for assigned accounts.
• Interact with management, peers, and external parties to resolve issues throughout the life cycle of a claim.
• Perform general accounting tasks via adjustment, charge correction, and payment transfer forms.
• Update and maintain denial reports and flags per department requirements.
• Record complete and meaningful account documentation.
• Process correspondence requests for assigned balances.
• After processing all insurance, classify remaining balances as patient liability.

Education

High School Diploma

Associate degree or higher in Accounting/Finance/Business Administration or related discipline

Job description

Kennedy Krieger Institute, Inc. seeks a Patient Accounts Representative I to follow up on accounts and ensure timely resolution. The role may involve claim submission and is based in Baltimore, MD.

A high school diploma is required, and an associate degree or higher in accounting/finance is preferred. The position emphasizes accuracy in accounts handling, coordination with insurance and internal teams, and timely reporting to support revenue cycle operations.