Patient Account Representative

Harboroaks; Fort Wayne (IN); On-site; USD 42,000 - 56,000; Full time

Job summary

Harboroaks is seeking a detailed-focused Patient Account Representative to join our Business Office team in Fort Wayne, Indiana. This role manages insurance accounts receivable, follows up on outstanding claims, resolves claim issues, and ensures timely reimbursement from third-party payors.

The position emphasizes accuracy, strong understanding of Explanation of Benefits (EOBs), and collaboration with Financial Counselors and leadership to address reimbursement and eligibility concerns.

Qualifications

• High school diploma or equivalent.
• Minimum of 3 years of hospital admissions, billing, collections, or accounts receivable experience.
• Ability to read, understand, and analyze Explanation of Benefits (EOBs) and identify claim payment discrepancies.
• Strong attention to detail and problem-solving skills.
• Psychiatric or behavioral health experience preferred.

Responsibilities

• Follow up on outstanding insurance claims and resolve payment issues.
• Review, correct, and resubmit denied or rejected claims.
• Utilize claims clearinghouse systems to manage claim submissions and edits.
• Review and interpret Explanation of Benefits (EOBs) to ensure claims are processed and paid correctly.
• Complete account adjustments with supporting documentation.
• Maintain productivity standards of 30-40 accounts worked per day.
• Collaborate with Financial Counselors and Business Office leadership regarding reimbursement and eligibility concerns.

Skills

Attention to detail

Problem-solving

Reading EOBs

Education

High school diploma or equivalent

Job description

Overview

Patient Account Representative

We are seeking a detail-orientedPatient Account Representativeto join our Business Office team.This roleis responsible formanaging insurance accounts receivable, following up on outstanding claims, resolving claim issues, and ensuringtimelyreimbursement from third-party payors.

Responsibilities

Responsibilities

• Follow up on outstanding insurance claims and resolve payment issues.

• Review, correct, and resubmit denied or rejected claims.

• Utilize claims clearinghouse systems to manage claim submissions and edits.

• Review and interpretExplanation of Benefits (EOBs)to ensure claims are processed and paid correctly.

• Complete account adjustments with supporting documentation.

• Maintain productivity standards of 30-40 accounts worked per day.

• Collaborate with Financial Counselors and Business Office leadershipregardingreimbursement and eligibility concerns.

Qualifications

Qualifications

• High school diploma or equivalent required.

• Minimum of3 years of hospital admissions, billing, collections, oraccountsreceivable experiencerequired.

• Ability toread, understand, and analyze Explanation of Benefits (EOBs)andidentifyclaim payment discrepancies.

• Strong attention to detail and problem-solving skills.

• Psychiatric or behavioral health experience preferred.

We are committed to providingequal employmentopportunitiestoall applicantsforemploymentregardlessofanindividual’scharacteristicsprotected byapplicable state,federalandlocallaws.