Patient Account Representative

Harboroaks; Henderson (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

Harboroaks in Henderson, Nevada is seeking a skilled individual to manage outstanding claims and assist in financial processes. Responsibilities include handling claims, reviewing payments, and maintaining productivity standards.

The ideal candidate will have at least three years of experience in admissions or collections within a hospital, with psychiatric experience preferred. Join us to provide crucial support in the claims process.

Qualifications

• Three or more years’ experience in admissions or collections in a hospital setting.
• Psychiatric experience preferred.

Responsibilities

• Call and status outstanding claims with third party payors.
• Utilize claims clearing house to review and correct claims.
• Manage daily productivity via patient accounting system.

Skills

Claim management

Data interpretation

Communication

Education

High school diploma or equivalent

Job description

Responsibilities

• Call and status outstanding claims with third party payors.
• Review claims issues and make corrections as needed and rebill.
• Utilize claims clearing house to review and correct claims. Resubmit electronically when available.
• Review explanation of benefits to ascertain that claim processed and paid correctly.
• Complete adjustment forms if any adjustments need to be made to an account and attach all supporting documentation.
• Manage daily productivity via patient accounting system and productivity reports. Needs to maintain an average of 30-40 accounts worked per day minimum.
• Prorate patient accounts and monitor that balance due is in the correct financial class.
• Report an overview of the week to the BOD and participate in AR meetings.
• Gather and interpret data from system and understand appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
• Assist financial counselors as needed.
• Alert Financial Counselors and Business Office Director of all benefit eligibility matters that suggest or challenge reimbursement.

Qualifications

• High school diploma or equivalent required.
• Three or more years’ prior admissions and or collections experience in a hospital setting required.
• Psychiatric experience preferred.
• Not applicable (License/Designations/Certifications).

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