Patient Accounts Rep

Kennedy Krieger Institute, Inc.; Baltimore (MD); On-site; USD 37,000 - 60,000; Full time

Job summary

Kennedy Krieger Institute, Inc. seeks a Patient Accounts Representative I to follow up on accounts and ensure timely resolution. The role may involve claim submission and is based in Baltimore, MD.

A high school diploma is required, and an associate degree or higher in accounting/finance is preferred. The position emphasizes accuracy in accounts handling, coordination with insurance and internal teams, and timely reporting to support revenue cycle operations.

Qualifications

• High school diploma or equivalent is required.
• Associate degree or higher in Accounting, Finance, Business Administration or related discipline preferred.

Responsibilities

• Timely resolution and collection of assigned account balances using Patient Accounting software.
• Timely submission/transmission of claims and verification of claim acceptance for assigned accounts.
• Complete daily payment activity reports for assigned accounts.
• Identify and report recurring problems delaying reimbursement for assigned accounts.
• Interact with management, peers, and external parties to resolve issues throughout the life cycle of a claim.
• Perform general accounting tasks via adjustment, charge correction, and payment transfer forms.
• Update and maintain denial reports and flags per department requirements.
• Record complete and meaningful account documentation.
• Process correspondence requests for assigned balances.
• After processing all insurance, classify remaining balances as patient liability.

Education

High School Diploma

Associate degree or higher in Accounting/Finance/Business Administration or related discipline

Job description

Overview

The Patient Accounts Representative I , under general supervision, is responsible for follow-up functions and timely resolution of assigned accounts. Patient Accounts Representatives may also be responsible for claim submission depending on their assigned accounts.

Responsibilities

1. Timely resolution and collection of assigned account balances utilizing Patient Accounting software.
2. Timely submission/transmission of claims and verification of claim acceptance where appropriate for assigned account balances.
3. Completion of daily payment activity reports for assigned account balances.
4. Identification and recognition of reoccurring problems or issue for assigned account balances that delay or impact reimbursement.
5. Interacts effectively with management/peers/internal parties/and external parties to resolve a diverse range of problems encountered in the life cycle of a claim.
6. Performs general accounting transactions via completion of adjustment forms, charge correction forms, and payment transfer forms.
7. Updates and maintains denial reports and flags in accordance with departmental requirements.
8. Recordation of complete and meaningful account documentation.
9. Reviews and processes correspondence requests for assigned account balances.
10. After determining that all insurance has been processed and paid appropriately, changes the financial class to patient liability.

Qualifications

EDUCATION:

• Completion of a high school level of course work with attainment of a high school diploma or state high school equivalency is required.
• Associate's degree or higher in Accounting, Finance, Business Administration or related discipline preferred.

EXPERIENCE:

• Experience in hospital/physician office, patient accounts or related setting required.

Minimum pay range

USD $36,955.98/Yr.

Maximum pay range

USD $60,296.50/Yr.

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Vacancy ID 13444

Pos. Category Administrative and Office Support

Job Location : Street 1741 Ashland Ave

# of Hours 40.00

Job Locations US-MD-Baltimore

Pos. Type Regular Full Time

Department : Name Patient Accounting

Equal Opportunity Provider & Employer M/F/Disability/ProtectedVet