Patient Account Specialist I – Claims and Collections

Priority Dispatch Corp.; Jacksonville (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits package

Vacation/Paid Time Off

Retirement Plan

Clinical Education and Professional De

Job summary

Priority Dispatch Corp. is seeking a Patient Accounts Specialist to manage follow-up on outstanding medical claims and resolve balances with patients and insurers. You will review remittance reports, address denials, and submit claims or appeals to carriers to secure payment.

The role requires attention to detail, strong communication skills, and experience with CPT/HCPCS/ICD-10 coding, Microsoft Office, and medical terminology. Monday–Friday, 40 hours, on-site in Jacksonville, FL.

Qualifications

• High school graduate with 3 years related experience.
• Knowledge of CPT, HCPCS and ICD-10 coding procedures.
• Experience with medical terminology.
• Strong written and oral communication skills.
• Detail oriented with good problem solving.

Responsibilities

• Follows up on outstanding claims.
• Manages denials and resubmissions.
• Documents all account activity clearly.
• Requests medical records as needed to resolve accounts.
• Performs daily account follow-up in the Patient Account system.
• Mails or submits claims electronically.
• Verifies payment schedules and account numbers.
• Analyzes data for contract compliance with HMO/PPO plans.
• Corrects bad addresses as necessary.
• Aims for optimal collections for AR < 90 days.
• Adheres to Brooks Rehabilitation policies and procedures.

Skills

Communication skills

Problem solving

Troubleshooting

Attention to detail

Medical terminology

Data spreadsheets

Computer literacy

Education

High School diploma

Tools

Microsoft Office

Job description

Priority Dispatch Corp. is seeking a Patient Accounts Specialist to manage follow-up on outstanding medical claims and resolve balances with patients and insurers. You will review remittance reports, address denials, and submit claims or appeals to carriers to secure payment.

The role requires attention to detail, strong communication skills, and experience with CPT/HCPCS/ICD-10 coding, Microsoft Office, and medical terminology. Monday–Friday, 40 hours, on-site in Jacksonville, FL.