Patient Accounts Representative

Seacoast Mental Health Center, Inc.; Portsmouth (NH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid time off

Health plan

Dental plan

401(k) match

Job summary

Seacoast Mental Health Center, Inc. in Portsmouth, NH is seeking a full-time Patient Accounts Representative to join our finance team. You will verify patient insurance coverage, submit claims, and manage accounts receivable to support timely reimbursement.

The role requires a pleasant telephone manner and the ability to work in a fast-paced nonprofit environment, with 2+ years of medical billing experience and proficiency in accounts receivable software.

Qualifications

• 2 or more years of experience with medical billing standards, procedures and accounts receivable software required.
• Pleasant telephone manner and the ability to work in a fast-paced environment are essential.

Responsibilities

• Verify patient insurance coverage and eligibility.
• Submit claims and identify problem accounts with payers.
• Investigate and correct errors; follow up on missing information.
• Resolve past-due accounts and contact patients by phone for inquiries.
• Research incorrect addresses for past-due accounts and update patient records with actions taken.

Skills

Medical billing

Accounts receivable

Customer service

Verbal communication

Tools

Accounts receivable software

Job description

Patient Accounts Representative

Portsmouth, NH | Finance | Full Time | Billing

Job Description

Seeking a full-time/Patient Accounts Representative to join our Portsmouth team!

If you like making a difference in your community and are passionate about working in a nonprofit organization Seacoast Mental Health Center is an excellent choice!

The Patient Accounts Representative is responsible to verify patient insurance coverage and eligibility, submit claims, identify problem accounts with payers; investigate and corrects errors, follows-up on missing account information, and resolves past-due accounts. Answers inquiries by phone regarding past-due accounts and medical insurance guidelines; research incorrect addresses for past-due accounts. Update the patient record with actions taken, results of call, and follow up measures as required.

Skills/Education

2 or more years of experiencewith medical billing standards, procedures and accounts receivable software required. Pleasant telephone manner and the ability to work in a fast-paced environment are essential.

• Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc.

We are an Equal Opportunity Employer, and we value the diversity of our community.