Patient Accounts Coordinator - Revenue Cycle & Care Team

China Reform Holdings Corporation; Concord (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Concord Hospital is seeking staff to manage and create patient accounts for services rendered and to assist in creating medical records. You will work with patients, families, and the care team to ensure accurate intake information.

The role includes verifying patient demographics, supporting financial compliance with insurance eligibility responses, and counseling on payment options. Prior customer service experience and comfort with computerized systems are preferred.

Qualifications

• Minimum 1 year experience in a customer service setting.
• Proficient in navigating within computerized systems.
• Knowledge of medical terminology is desired.

Responsibilities

• Manage and create patient accounts for services rendered.
• Create medical records and support documentation.
• Engage in revenue cycle activities with care team.
• Verify patient demographic information.
• Support financial compliance with insurance eligibility responses.
• Counsel patients on payment options.

Skills

Customer service

Computer systems

Critical thinking

Medical terminology

Education

High school diploma or GED

Tools

EHR system

Job description

Concord Hospital is seeking staff to manage and create patient accounts for services rendered and to assist in creating medical records. You will work with patients, families, and the care team to ensure accurate intake information.

The role includes verifying patient demographics, supporting financial compliance with insurance eligibility responses, and counseling on payment options. Prior customer service experience and comfort with computerized systems are preferred.