Patient Access & Billing Specialist

Concord Hospital; Laconia (NH); On-site; USD 32,000 - 42,000; Full time

Job summary

Concord Hospital in New Hampshire is seeking an outpatient registration staff member to manage patient accounts and verify demographics for services rendered. You will engage with patients and families, educate on payment options, and support overall financial compliance with insurance eligibility responses.

The role requires at least 1 year in a customer service setting, comfort with computerized systems, and familiarity with medical terminology.

Qualifications

• Minimum 1 year experience in a customer service setting.
• Proficient in navigating within computerized systems.
• Knowledge of medical terminology is desired.

Responsibilities

• Obtain and verify insurance and demographic information.
• Make collection attempts while educating on resources available.
• Greet and welcome arriving patients.
• Secure signatures for all required documentation.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multitasking

Critical thinking

Education

High school diploma or GED

Tools

EMR software

Scheduling systems

Job description

Concord Hospital in New Hampshire is seeking an outpatient registration staff member to manage patient accounts and verify demographics for services rendered. You will engage with patients and families, educate on payment options, and support overall financial compliance with insurance eligibility responses.

The role requires at least 1 year in a customer service setting, comfort with computerized systems, and familiarity with medical terminology.