Patient Accounts & Billing Specialist

Seacoast Mental Health Center, Inc.; Portsmouth (NH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Health and dental plans

Retirement account match

Job summary

Seacoast Mental Health Center, Inc. is seeking a dedicated Patient Accounts Representative in Portsmouth, NH. This full-time role focuses on patient billing processes, insurance eligibility verification, claims submission, and proactive follow-up on past-due accounts within a nonprofit healthcare setting.

You will handle inquiries by phone, research payer guidelines, and maintain accurate patient records, contributing to timely resolutions and high-quality patient financial services.

Qualifications

• 2+ years of experience with medical billing standards and accounts receivable processes.
• Experience with payer denials and claim submissions is a plus.

Responsibilities

• Verify patient insurance coverage and eligibility; submit claims.
• Identify problem accounts with payers; investigate and correct errors; follow up on missing information.
• Resolve past-due accounts and answer inquiries by phone about balances and insurance guidelines.
• Update patient records with actions taken, outcomes, and follow-up measures.

Skills

Medical billing

Accounts receivable

Customer service

Job description

Seacoast Mental Health Center, Inc. is seeking a dedicated Patient Accounts Representative in Portsmouth, NH. This full-time role focuses on patient billing processes, insurance eligibility verification, claims submission, and proactive follow-up on past-due accounts within a nonprofit healthcare setting.

You will handle inquiries by phone, research payer guidelines, and maintain accurate patient records, contributing to timely resolutions and high-quality patient financial services.