Patient Accounting Representative - Marshall Internal Medicine

Marshall Health; Huntington (WV); On-site; USD 38,000 - 48,000; Full time

Job summary

Marshall Health is seeking a Patient Accounting Representative for its Internal Medicine group in Huntington, WV. The role supports billing, claims processing, and patient communications in a healthcare setting.

Responsibilities include refund processing, data entry for charges and payments, and precertification for procedures. A high school diploma or GED and 1 year of billing experience are required; Cerner PM experience is a plus.

Qualifications

• One year of health care billing experience is required.
• Experience with the claim denial/accounts receivable process preferred.

Responsibilities

• Reviews and processes refund requests.
• Uses systems to identify and capture documents for charges/claims.
• Data entry for billing and claims functions including charge entry and payment posting.
• Answers calls from patients, insurers, or others about claims or billing issues.
• Provides routine reports, monthly and ad-hoc, using practice management or external reporting tools.
• Performs precertification for scheduled procedures and communicates balances due.
• Supports Compliance Program for Professional Fee Reimbursement.
• Performs other duties as assigned.

Skills

Billing experience

Healthcare billing

Data entry

Communication skills

Education

High school diploma or GED

Tools

Cerner Practice Management

Job description

Patient Accounting Representative - Marshall Internal Medicine

1448 10th Ave, Huntington, WV 25701, USA

Job Description

Posted Wednesday, August 5, 2026 at 4:00 AM

Job Responsibilities:

• Reviews and processes refund requests.
• Utilizes the necessary electronic and manual systems to identify and capture source documentation needed for the coding and generation of provider charges/claims.
• Performs the data entry role for all necessary billing and claims related functions including, but not limited to charge entry and payment posting.
• Answers phone calls and/or inquiries from patients, insurance carriers or other parties to assist in the submission, payment or clarification of claims or billing related issues.
• Carries out routine requests for information from any number of sources such as the practice management system, archived or scanned billing documents, or supporting documentation for prior charges.
• Provides various reports, both monthly and ad-hoc, as defined and requested utilized either the practice management system or an available external reporting solution.
• Performs the precertification process for scheduled procedures as necessary, including communication of any balances due to the patient.
• Works with Corporate and Department management to develop, maintain, and follow policies and procedures relating to and in support of the Department’s and Corporation’s Compliance Program for Professional Fee Reimbursement.
• Performs other duties as assigned or requested.

Education: High school diploma or GED.

Experience: Minimum of one year billing experience in a health care organization, with a preference toward candidates with experience and knowledge of the claim denial/accounts receivable process. Working knowledge of Cerner Practice Management software is a plus.

1448 10th Ave, Huntington, WV 25701, USA