Patient Accounting Manager

Bertrand Chaffee Hospital; Town of Concord (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Insurance

403(b) plan

Paid time off

Job summary

Bertrand Chaffee Hospital in Springville, New York is seeking an experienced Patient Accounting Manager to lead our patient accounting team. The role focuses on efficient billing operations, revenue cycle improvements, and ensuring accurate reimbursement from insurers and patients.

You will oversee staff, coordinate with providers, and implement reporting systems, with a competitive salary and benefits package designed for a non-profit community hospital.

Qualifications

• Bachelor's degree in a related field preferred.
• Extensive medical billing and collections experience in a hospital or similar setting.
• Working knowledge of hospital EMR and billing systems.
• Experience with Medhost and EPIC is preferred.
• Experience managing within a union environment.

Responsibilities

• Coordinate with insurance providers to resolve complex payment issues, coverage questions and patient inquiries.
• Manage billing software and resource tools; supervise staff, including hiring, training, performance appraisal.
• Conduct operational reviews including key performance indicators, monitor processes, and implement improvements to enhance quality and efficiency.
• Develop and utilize reporting systems.

Skills

Billing operations

People management

Operational leadership

Staff hiring/training

Education

Bachelor's degree in related field

Tools

Medhost

EPIC

Job description

Bertrand Chaffee Hospital, a non-profit organization dedicated to providing essential health resources to our community, is seeking an experienced

Patient Accounting Manager to join our team in Springville, New York. The successful candidate will oversee operations, ensuring efficiency and effectiveness of the department and staff.

Responsibilities:

• Coordinate with insurance providers to resolve complex payment issues, coverage questions and patient inquiries.
• Manage billing software and resource tools; supervise staff, (including hiring, training, performance appraisal) and address reimbursement issues.
• Conduct operational reviews including key performance indicators, monitor processes, and implement improvements to enhance quality and efficiency.
• Develop and utilize reporting systems.

Requirements:

• Bachelor’s degree in related field preferred with minimum 5 years of experience in a management capacity
• Extensive medical billing and collection experience in a hospital or similar institution with working knowledge of physician practice billing.
• Working knowledge of hospital EMR, billing systems and related clearinghouses.
• Must be computer software and hardware literate.
• Medhost/EPIC experience preferred.
• Experience managing within a union environment

What We Offer:

• Competitive salary range $60k-75k per experience.
• Benefits including Insurances, 403b, Paid Time off and more.
• Community Health Focus #Keeping Healthcare Local