Patient Account Representative - Patient Bus Svs

St. Peter's Health; Montana; On-site; USD 52,000 - 68,000; Full time

Job summary

St. Peter's Health in Montana seeks a detail-oriented professional to support revenue cycle operations, focusing on accurate billing, insurance follow-up, and timely account resolution.

You will maximize reimbursement, manage accounts receivable, research and appeal denials, ensure regulatory compliance, and collaborate with the SPH team to maintain documentation and support financial performance. The role requires strong analytical and communication skills, attention to detail, accountability,

Qualifications

• Experience with insurance billing regulations preferred.
• Knowledge of state and federal billing regulations preferred.
• Proficient in 10-key data entry and basic computer skills.
• Strong verbal and written communication.
• Strong data entry and accuracy.
• Excellent customer service and interpersonal skills.
• Ability to multitask and manage time effectively.
• Ability to grasp new regulations quickly.
• Strong mathematical and organizational skills.
• Basic spreadsheet creation in Excel.

Responsibilities

• Support revenue cycle with accurate billing and insurance follow-up.
• Resolve accounts receivable and appeal claim denials.
• Identify payment discrepancies and ensure regulatory compliance.
• Collaborate with SPH team to maintain account documentation.
• Meet quality and productivity standards.

Skills

Insurance billing

Regulatory knowledge

Ten-key data entry

Communication

Analytical skills

Attention to detail

Customer service

Multitasking

Regulation research

Excel basics

Education

High School diploma or GED

Patient Financial Services I training within 5 months

Tools

Microsoft Excel

Job description

Job Description

We are seeking a detail-oriented, motivated professional to support our healthcare revenue cycle operations through accurate billing, effective insurance follow-up, and timely account resolution. This role is responsible for maximizing insurance reimbursement, managing accounts receivable, researching and appealing claim denials, identifying payment discrepancies, and ensuring compliance with insurance carrier and regulatory requirements. The position works collaboratively with SPH team members to resolve outstanding balances, maintain accurate account documentation, and support overall financial performance. Success requires strong analytical and communication skills, attention to detail, accountability, and a commitment to exceptional customer service while meeting established quality and productivity standards.

KNOWLEDGE/EXPERIENCE:

• Previous work experience in insurance billing regulations and understanding insurance contracts preferred but not mandatory
• Knowledge of state and federal regulations as they relate to the billing process preferred but not mandatory
• Proficient keyboard/ 10 key skills and working knowledge of computers required.
• Good verbal and written communication skills.
• Strong data entry, ten key skills and working knowledge of computer required.
• Exceptional customer service and interpersonal communication skills.
• Proficient in examining documents for accuracy and completeness.
• Ability to multitask and manage time effectively.
• Ability to grasp, retain, and apply new regulations
• Mathematical, organization skill and business correspondence skills.
• Basic knowledge in downloading/creating spreadsheets in Microsoft Excel

EDUCATION:

• High School diploma or GED required.
• Completes Patient Financial Services I training within first 5 month