Accounts Receivable Representative

Valid8 Financial, Inc.; Overland Park (KS); On-site; USD 40,000 - 50,000; Full time

Job summary

Valid8 Financial, Inc. is looking for an Accounts Receivable Representative in Overland Park, Kansas. The representative will ensure timely account follow-up and work with insurance companies to collect payments.

Candidates should have a high school diploma, ideally with two years of experience in medical collections. Strong communication and problem-solving skills are essential. This role works in a fast-paced environment with a focus on teamwork and detail.

Qualifications

• Two or more years of experience in medical insurance collections or billing.
• Basic knowledge of medical terminology and health insurance billing.
• Experience working in a fast-paced environment.

Responsibilities

• Collect revenue from insurance companies and third-party payers.
• Manage credit balances and resolve patient balances.
• Achieve cash collection metrics and goals.

Skills

Communication skills

Problem-solving

Multi-tasking

Customer service focus

Education

High School diploma or equivalent

Tools

Medical billing software

Job description

The Accounts Receivable Representative will be responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting; following up with insurance companies and/or third party payers to ensure payments by primary and secondary payers and/or self-pay patients are accurate and timely. This is a fast-paced environment, which requires attention to detail, accountability, teamwork and professional behavior.

RESPONSIBILITIES

• Work closely with insurance companies and third-party payers to collect revenue for surgical services performed
• Contact insurance companies by email and/or phone to collect payments
• Handle contracted and non-contracted; HMO, PPO, EPO, POS, Worker's Comp, Self-Pay and Third-Party reimbursement issues
• Work all denials and corrected claims, collaborating with the Biller and/or Business Office Manager, insurance payers and/or patients on past due accounts
• Manage credit balances
• Patient balance resolution and non-patient (insurance) resolution
• Ensure payments by primary and secondary payers and/or self-pay patients are accurate
• Responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting
• Accurate and timely follow up and resolution for all accounts receivable
• Meeting and maintaining cash collection metrics and goals

KNOWLEDGE, SKILLS, and ABILITIES

• Ability to take ownership and leads by example.
• Ability to contribute in a cross-functional collaborative environment.
• Ability to learn quickly and work independently.
• Self-motivated with the attitude and ability to be successful as part of a team.

REQUIREMENTS

• High School diploma of equivalent
• Ideally two or more years’ experience working specifically in medical insurance collections, billing and/or accounts receivable.
• Experience with medical billing software and applications
• Possess basic knowledge of medical terminology and health insurance billing
• Strong communication skills, both verbal and written
• Customer service and patient service focus
• Ability to multi-task, think critically and solve problems
• Ability to work in a fast-paced environment