PATIENT ACCOUNT REP - BILLING OFFICE

St. Bernards Healthcare; Jonesboro (AR); On-site; USD 35,000 - 52,000; Full time

Job summary

St. Bernards Healthcare seeks a patient account representative to ensure accurate and timely collection of claims from third party payers and patients. You will code and enter charges, post payments, and help arrange payment plans while updating patient accounts and responding to inquiries from payers and patients.

The role requires handling high contact with patients, employees, physicians, and community members, with attention to deadlines and workload management in a normal office environment.

Qualifications

• High school diploma required; one year billing experience preferred.
• Healthcare billing and follow-up experience preferred; at least one year data entry.
• Ability to communicate with patients of all ages, including geriatric populations.

Responsibilities

• Accurately and timely collection of claims from third party payers and patients.
• Code and enter charges, post payments, and arrange payment plans.
• Provide cost estimates and update patient accounts; respond to payer and patient inquiries.

Skills

Billing experience

Data entry

Patient communication

Education

High school diploma

Business training

Job description

Job Requirements

• Education High school graduate is required. Minimum of one year of billing experience in health care setting preferred. If previous experience is not available an applicant with business training will be considered.
• Experience Previous healthcare billing and follow-up experience preferred. Minimum of one year of computer data entry experience required. Able to work under deadline pressure. Demonstrate knowledge of appropriate skills for communicating with all ages, especially the geriatric population.
• Physical Normal office environment. Close eye work, vision must be corrected to 20/20. Hearing of normal &soft tones. Sitting for 7-8 hours/day. Required to stand, walk, use fingers to handle, or feel objects, tools, controls. Requires hand-eye coordination and finger dexterity. Reach with hands and arms. Lifting and carrying up to 50 pounds. May be exposed to airborne particles. Must be able to view computer screens for long periods. Occasional stress related to workload and customers with problems.

Job Summary

• The patient account representative is responsible for accurate and timely collection of claims to third party payers and patients, codes and enters charges, post payments, arranges payment plans, provides cost estimates and updating patient accounts. This position requires timely response to inquiries from both the payer and the patient. This position has high contact with patients, employees, physicians and other members of the community. Occasional stress related to workload and deadline time frames. Attendance is an essential function of this job.