Patient Account Representative-Patient Accounting

Umcelpaso; El Paso, Northern (TX, KY); Hybrid; USD 38,000 - 52,000; Full time

Job summary

University Medical Center of El Paso is seeking a detail-oriented patient account clerk responsible for billing, collections and reconciliation from discharge through final settlement. The role requires applying charity allowances or other coverage per payer terms and ensuring accurate data entry and follow-up actions.

The ideal candidate has one year of related hospital or medical insurance office experience, familiarity with Medicare/Medicaid billing, and preferably CHAA certification.

Qualifications

• Effective written and verbal communication skills required.
• Analytical and problem-solving skills required.
• Familiar with computerized patient accounting systems preferred.
• Experience in medical management computer software preferred.
• Must be able to accurately enter data and describe follow-up activity.
• Knowledge of Medicare, Medicaid, and other third party billing requirements preferred.
• Bilingual English/Spanish preferred.
• Basic computer literacy (Excel preferred) and keyboarding skills.

Responsibilities

• Total patient account management including billing, collections and reconciliation.
• Ensure charity allowances and/or other coverage is applied as appropriate.
• Reconcile accounts per payer contract terms and regulations.

Skills

Written communication

Verbal communication

Analytical skills

Problem solving

Bilingual English/Spanish

Data entry accuracy

Excel literacy

Education

High school diploma or equivalent

Associate degree preferred

CHAA certification preferred

Tools

Computerized patient accounting systems

Medical management software

Excel

Job description

• Facility University Medical Center of El Paso

Responsible for total patient account management to include billing, collections and reconciliation of patient accounts with Crime Victim compensation. Responsible for total-account-management to ensure charity allowances and/or other coverage is applied, as appropriate. These accounts are the representative’s responsibility from discharge until the account is reconciled as per payer contract terms and conditions and/or regulations.

Required Skills

• 1. Effective written and verbal communication skills required.
• 2. Analytical and problem-solving skills required.
• 3. Familiar with computerized patient accounting systems preferred.
• 4. Experience in medical management computer software preferred.
• 5. Must have the ability to accurately enter data, describing appropriate follow-up activity.
• 6. Knowledge of Medicare, Medicaid, and other third party billing requirements preferred.
• 7. Bilingual English/Spanish preferred.
• 8. Basic computer literacy (Excel preferred) and keyboarding skills.

Required Experience

A. Work Experience

One year related work experience in a hospital, physician or medical insurance office required. One year experience in medical/hospital billing and collections preferred.

B. License/ Registration/Certification

Certified Healthcare Access Associate (CHAA) preferred.

C. Education and Training

High school diploma or equivalent. Associate Degree preferred.