Patient Account Representative-Patient Accounting

University Medical Center of El Paso (UMC); El Paso (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

University Medical Center of El Paso (UMC) is seeking a patient accounts professional to manage billing, collections and reconciliation for Crime Victim compensation-related accounts. Ensure charity allowances or other coverage are applied and monitor from discharge through discharge reconciliation per payer terms.

The role requires at least one year in hospital or medical billing, knowledge of Medicare/Medicaid, strong data entry and communication skills, and a preference for CHAA certification

Qualifications

• Must have effective written and verbal communication.
• Analytical and problem-solving skills are required.
• Familiar with computerized patient accounting systems preferred.
• Experience with medical management software preferred.
• Ability to accurately enter data and describe follow-up activity.
• Knowledge of Medicare, Medicaid and third-party billing preferred.
• Bilingual English/Spanish preferred.
• Basic computer literacy (Excel) and keyboarding skills.

Responsibilities

• Total patient account management including billing, collections and reconciliation.
• Ensure charity allowances and/or other coverage are applied as appropriate.
• Accounts managed from discharge until reconciled per payer contracts and regulations.

Skills

Communication

Analytical skills

Patient accounting systems

Medical billing software

Data entry

Medicare/Medicaid knowledge

Bilingual English/Spanish

Excel & keyboarding

Education

High school diploma or equivalent

Associate degree preferred

CHAA certification

Job description

Job Description

Responsible for total patient account management to include billing, collections and reconciliation of patient accounts with Crime Victim compensation. Responsible for total-account-management to ensure charity allowances and/or other coverage is applied, as appropriate. These accounts are the representative’s responsibility from discharge until the account is reconciled as per payer contract terms and conditions and/or regulations.

Summary

Job Description

Responsible for total patient account management to include billing, collections and reconciliation of patient accounts with Crime Victim compensation. Responsible for total-account-management to ensure charity allowances and/or other coverage is applied, as appropriate. These accounts are the representative’s responsibility from discharge until the account is reconciled as per payer contract terms and conditions and/or regulations.

Required Skills

• Effective written and verbal communication skills required.
• Analytical and problem-solving skills required.
• Familiar with computerized patient accounting systems preferred.
• Experience in medical management computer software preferred.
• Must have the ability to accurately enter data, describing appropriate follow-up activity.
• Knowledge of Medicare, Medicaid, and other third party billing requirements preferred.
• Bilingual English/Spanish preferred.
• Basic computer literacy (Excel preferred) and keyboarding skills.

Required Experience

Work Experience

One year related work experience in a hospital, physician or medical insurance office required. One year experience in medical/hospital billing and collections preferred.

License / Registration / Certification

Certified Healthcare Access Associate (CHAA) preferred.

Education and Training

High school diploma or equivalent. Associate Degree preferred.