Patient Account Representative, FT Days (56361)

El Paso Childrens Hospital Corporation; El Paso (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

El Paso Childrens Hospital Corporation is seeking a detail-oriented individual for patient account management. The role involves managing billing, collections, and reconciliation of patient accounts with third-party coverage.

Qualified candidates should have at least six months of health care business office experience, and a high school diploma or GED is required. Effective communication skills and familiarity with medical billing terminology are essential. Preferably, candidates should also be bilingual in English and Spanish.

Qualifications

• Minimum of six months health care business office experience or related health care experience.
• Typing 35 WPM required.
• Knowledge of Medicare, Medicaid, and third-party billing requirements preferred.

Responsibilities

• Manage total patient accounts including billing, collections, and reconciliation.
• Ensure charity allowances and additional coverage are applied appropriately.
• Handle accounts from discharge until reconciled as per payor contract.

Skills

Health care business office experience

Medical billing terminology

Effective communication skills

Analytical skills

Bilingual English/Spanish

Education

High School education or GED equivalent

Tools

Medical management software

Computerized patient accounting systems

Excel

Job description

Overview

Under close supervision and direction of the Patient Accounts Supervisor is responsible for total patient account management to include billing, collections and reconciliation of patient accounts with Third Party coverage. Also, responsible for total-account-management to ensure charity allowances and/or other coverage is applied, as appropriate. These accounts are the representative’s responsibility from discharge until the account is reconciled as per payor contract terms and conditions and/or regulations, to include timely billing of secondary insurance coverage and assignment to bad debt.

Responsibilities

• Total patient account management to include billing, collections and reconciliation of patient accounts with Third Party coverage.
• Ensure charity allowances and/or other coverage is applied, as appropriate.
• Account management from discharge until the account is reconciled as per payor contract terms and conditions and/or regulations, including timely billing of secondary insurance coverage and assignment to bad debt.

Minimum Position Requirements

• Work Experience:
  • Minimum of six (6) months health care business office experience or related health care experience
  • Medical billing, collections and/or managed care terminology required.
• Education and training:
  • High School education or GED equivalent.
• Skills:
  • Typing 35 WPM required.
  • Effective written and verbal communication skills required.
  • Analytical and problem-solving skills required.
  • Familiar with computerized patient accounting systems preferred.
  • Experience in medical management computer software preferred.
  • Must have the ability to accurately enter data, describing appropriate follow-up activity.
  • Knowledge of Medicare, Medicaid, and other third party billing requirements preferred.
  • Knowledge of medical terminology and familiarity with HCPCS and ICD9 coding preferred.
  • Bilingual English/Spanish preferred.
  • Knowledge of computer software programs (Excel Preferred) and use of basic office equipment.