Mgr. Patient Accounts-Patient Accounting

University Medical Center of El Paso (UMC); El Paso (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

University Medical Center of El Paso (UMC) seeks a Patient Accounts Manager to direct government and non-government billing, collections, cash processing, and AR functions. You will oversee vendor and managed care contract administration and drive efficient, compliant daily operations to minimize costs.

Ideal candidates have 5+ years in patient accounting management, a bachelor’s degree in a related field, and CPAM/CFHP certification preferred.

Qualifications

• Five years patient accounting management experience.
• Bachelor’s degree in Business, Finance, or Healthcare required.
• Certification as CPAM or CFHP preferred.
• Bilingual English/Spanish preferred.

Responsibilities

• Oversee government and non-government billing, collections, cash processing and accounts receivable functions.
• Manage daily operations to ensure efficient and effective collections and timely bill production.
• Provide Quality Improvement monitoring to ensure compliance with standards and procedures.
• Identify process problems and implement solutions.

Skills

Budgeting

Accounting

Record keeping

Business writing

Analytical skills

Problem-solving

Computer software

Third party payor

Charity eligibility

Relationship building

Administrative procedures

Independent judgment

Bilingual English/Spanish

Leadership

Education

Bachelor’s Degree in Business, Finance, or Healthcare

Job description

Job Description

The Patient Accounts Manager is responsible for the management of government and non-government billing, collections, cash processing, and accounts receivable functions, as well as external vendor and managed care contract administration. Manages daily operations to ensure efficient and effective collections that will foster timely and accurate production of bills and collections of patient accounts receivable with minimum effort and expense to the institution. Provides Quality Improvement monitoring to ensure employee compliance with departmental standards and procedures. Identifies problems with processes and seeks to implement solutions.

Summary

The Patient Accounts Manager is responsible for the management of government and non-government billing, collections, cash processing, and accounts receivable functions, as well as external vendor and managed care contract administration. Manages daily operations to ensure efficient and effective collections that will foster timely and accurate production of bills and collections of patient accounts receivable with minimum effort and expense to the institution. Provides Quality Improvement monitoring to ensure employee compliance with departmental standards and procedures. Identifies problems with processes and seeks to implement solutions.

Required Skills

• Working knowledge of the principles and fundamentals, relating to budgeting, accounting, record keeping and business writing. Effective written and verbal communication skills required.
• Analytical and problem-solving skills required.
• Proficiency in computer software programs and use of basic office equipment required.
• Must be able to demonstrate understanding of and ability to interpret third party payor principles and terms. Must be proficient in determining applicants eligible for Charity Assistance according to Hospital District Charity/Indigent Care guidelines.
• Ability to establish and maintain effective working relationships.
• Knowledge of general administrative procedures that apply to functions, such as personnel, payroll and purchasing.
• Ability to exercise independent judgment in unusual or stressful situations.
• Bilingual English/Spanish preferred.
• Demonstrated leadership in establishing and achieving goals.

Required Experience

Work Experience

Five years patient accounting management experience required.

License/Registration/Certification

Certification as a Certified Patient Account Manager (CPAM) by the American Association of Healthcare Administrative Management or certification as a Certified Financial Healthcare Professional (CFHP) by the Healthcare Financial Management Association, preferred.

Education And Training

Bachelor’s Degree in Business, Finance, or Healthcare required.