Patient Account Representative (Medical Biller)

Center for Family Health; Jackson (MI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

FSA & HSA

Employee Assistance Program

Short-Term & Long-Term Disability

Employer-Paid Life Insurance

403(b) Retirement Plan with employer 3

Continuing Education Fund

Public Service Loan Forgiveness (PSLF)

Paid Time Off

Holidays

Perfect Attendance Bonus

YMCA Membership Discount

Job summary

Center for Family Health seeks a Patient Account Representative (Medical Biller) in Jackson, MI. This full-time role handles medical and dental claim processing to ensure timely reimbursement and accurate posting of payments in the practice management system.

The position requires a high school diploma and at least two years of medical billing experience, with strong attention to detail, communication skills, and proficiency in Excel. Equal opportunity employer offering comprehensive benefits.

Qualifications

• Minimum of two years of medical insurance billing experience preferred.
• Knowledge of medical and dental billing, including CPT, ICD-10, and payer requirements.
• Experience with practice management systems and payer portals.

Responsibilities

• Submit and review medical and dental claims to ensure accurate, timely billing and reimbursement.
• Post and reconcile insurance, contractual, patient, and payer payments within the practice management system.
• Monitor aged accounts receivable and follow up on unpaid, delayed, or denied claims.
• Research and resolve payment discrepancies, credit balances, takebacks, and missing payments.
• Verify and update patient demographics, insurance coverage, and required documentation.
• Communicate with patients regarding billing questions, payment plans, and overdue balances.
• Collaborate with clinical staff, providers, clearinghouses, and payers to resolve billing issues.
• Maintain compliance with payer rules, coding guidelines, and timely filing requirements.
• Support credentialing, re-credentialing, and provider enrollment processes as needed.
• Document daily activity accurately and contribute to audit readiness and quality improvement efforts

Skills

Medical billing experience

Attention to detail

Communication skills

Excel proficiency

Education

High school diploma or equivalent

Tools

Practice management system

Payer portals

Clearinghouses

Job description

Patient Account Representative (Medical Biller)

Job Category: Administration

Requisition Number: PATIE001065

• Posted : October 6, 2026


• Full-Time


• Rate : $20.48 USD per hour

Locations

Showing 1 location

Jackson, MI 49201, USA

Description

Patient Account Representative (Medical Biller)

Jackson, Michigan | Center for Family Health

Make a difference in your community - every day.

Join a mission-driven team dedicated to Opening the Door to Healthcare for All.

What We Offer

We provide a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

• Flexible Spending Account (FSA) & Health Savings Account (HSA)


• Employee Assistance Program (EAP)


• Short-Term & Long-Term Disability


• Employer-Paid Life Insurance + Voluntary Life Options


• 403(b) Retirement Plan with 3% employer match after one year


• Continuing Education Fund


• Public Service Loan Forgiveness (PSLF) eligibility


• Generous Paid Time Off


• 9 Paid Holidays + 1 Personal Holiday


• Perfect Attendance Bonus (eligible hourly staff)


• Discounted Jackson YMCA Membership

Your Day-to-Day

In this role, you will:

Submit and review medical and dental claims to ensure accurate, timely billing and reimbursement

Post and reconcile insurance, contractual, patient, and payer payments within the practice management system

Monitor aged accounts receivable and follow up on unpaid, delayed, or denied claims

Research and resolve payment discrepancies, credit balances, takebacks, and missing payments

Verify and update patient demographics, insurance coverage, and required documentation

Communicate with patients regarding billing questions, payment plans, and overdue balances

Collaborate with clinical staff, providers, clearinghouses, and payers to resolve billing issues

Maintain compliance with payer rules, coding guidelines, and timely filing requirements

Support credentialing, re-credentialing, and provider enrollment processes as needed

Document daily activity accurately and contribute to audit readiness and quality improvement efforts

What Makes You a Great Fit

• High school diploma or equivalent (required)


• Minimum of two years of medical insurance billing experience preferred


• Knowledge of medical and dental billing, including CPT, ICD-10, and payer requirements


• Experience working with practice management systems, payer portals, and clearinghouses


• Strong attention to detail with the ability to accurately post payments and reconcile accounts


• Excellent communication and customer service skills when working with patients, providers, and payers


• Ability to work independently while managing multiple priorities and deadlines


• Proficiency in Microsoft Excel and other standard office applications

We look forward to learning more about you!

Center for Family Health is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard torace, religion, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, pregnancy, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.