Impactful Medical Billing & Patient Accounts Specialist

Center for Family Health; Jackson (MI); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

FSA & HSA

Employee Assistance Program

Short-Term & Long-Term Disability

Employer-Paid Life Insurance

403(b) Retirement Plan with employer 3

Continuing Education Fund

Public Service Loan Forgiveness (PSLF)

Paid Time Off

Holidays

Perfect Attendance Bonus

YMCA Membership Discount

Job summary

Center for Family Health seeks a Patient Account Representative (Medical Biller) in Jackson, MI. This full-time role handles medical and dental claim processing to ensure timely reimbursement and accurate posting of payments in the practice management system.

The position requires a high school diploma and at least two years of medical billing experience, with strong attention to detail, communication skills, and proficiency in Excel. Equal opportunity employer offering comprehensive benefits.

Qualifications

• Minimum of two years of medical insurance billing experience preferred.
• Knowledge of medical and dental billing, including CPT, ICD-10, and payer requirements.
• Experience with practice management systems and payer portals.

Responsibilities

• Submit and review medical and dental claims to ensure accurate, timely billing and reimbursement.
• Post and reconcile insurance, contractual, patient, and payer payments within the practice management system.
• Monitor aged accounts receivable and follow up on unpaid, delayed, or denied claims.
• Research and resolve payment discrepancies, credit balances, takebacks, and missing payments.
• Verify and update patient demographics, insurance coverage, and required documentation.
• Communicate with patients regarding billing questions, payment plans, and overdue balances.
• Collaborate with clinical staff, providers, clearinghouses, and payers to resolve billing issues.
• Maintain compliance with payer rules, coding guidelines, and timely filing requirements.
• Support credentialing, re-credentialing, and provider enrollment processes as needed.
• Document daily activity accurately and contribute to audit readiness and quality improvement efforts

Skills

Medical billing experience

Attention to detail

Communication skills

Excel proficiency

Education

High school diploma or equivalent

Tools

Practice management system

Payer portals

Clearinghouses

Job description

Center for Family Health seeks a Patient Account Representative (Medical Biller) in Jackson, MI. This full-time role handles medical and dental claim processing to ensure timely reimbursement and accurate posting of payments in the practice management system.

The position requires a high school diploma and at least two years of medical billing experience, with strong attention to detail, communication skills, and proficiency in Excel. Equal opportunity employer offering comprehensive benefits.