Patient Account Representative

Physical Rehabilitation Network; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a fast-growing network of physical therapy clinics as a Medical Collector, where you will play a crucial role in managing billing and collections from the comfort of your home. This position offers the opportunity to resolve claims and denials while ensuring timely payments. Enjoy a flexible work-from-home setup and comprehensive benefits, including health insurance and a 401(k) with employer match. If you have a keen eye for detail and a passion for supporting healthcare operations, this role is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Paid Time Off

Flexible Work-from-Home Setup

Qualifications

• 2 years of medical accounts receivable experience required.
• 1 year of resolving payor denials required.

Responsibilities

• Timely follow up on claims with all payors for unpaid or denied claims.
• Respond promptly to billing inquiries from patients and insurance companies.

Skills

Medical Accounts Receivable

Resolving Payor Denials

Medical Claims Processing

Insurance Systems

Knowledge of Medical Terminology

Job description

Position: Medical Collector

Schedule: Full Time (40 hours/week)

Location: Remote

Must reside in these following states:

North Dakota, South Dakota, Idaho, Minnesota, Montanna, New Mexico, Wyoming, Nevada, Texas, Arizona, Tennessee, Kentucky, Missouri, Oklahoma

Pay: $17-19/hr, based on experience and state

About the Role:

Join a fast-growing PT clinic network, supporting billing and collections from home. As a detail-oriented Medical Collector, you’ll manage claims, address inquiries, resolve account issues, and follow up on denials.

Job Duties:

• Timely follow up and resolution on claims with all Payors for unpaid, underpaid, or denied claims
• Resolve denials and submit appeals
• Respond promptly to billing inquiries from patients and insurance companies
• Work open Credits on the A/R
• Work with clinics to identify and resolve issues regarding outstanding account balances
• Utilizes the most efficient resources to secure timely payment of open claims
• Research assigned correspondence and takes necessary action to resolve requests
• Ensures daily accomplishments contribute toward company goals for A/R

Benefits:

• Health, dental, and vision insurance
• 401(k) with employer match
• Paid time off
• Flexible work-from-home setup

Requirements:

• 2 years of medical accounts receivable experience required
• 1 year of resolving payor denials required
• Understanding of medical claims processing
• Experience with insurance systems
• Knowledge of insurance including State and Federal rules and regulations as they relate to billing and collections
• Ability to read an Explanation of Benefits
• Knowledge of medical terminology

About Us:

Physical Rehabilitation Network (PRN) supports 200+ PT clinics across 16 states, focusing on operational support to allow therapists to provide the best patient care.

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