Patient Account Representative

Pride Health; Saint Paul (MN); Remote; USD 10,000 - 60,000; Full time

Job summary

Pride Health is hiring a Patient Account Representative for a 6-month contract role based in Minnesota. This remote position focuses on processing patient accounts and improving revenue cycles, requiring strong skills in medical billing and customer service. Candidates should have at least two years' experience and be ready for a flexible work schedule.

Benefits

Comprehensive healthcare coverage

401(k) retirement savings

Employee discounts with preferred vendors

Qualifications

• Minimum of two years of medical billing or coding experience.
• Knowledge of medical terminology and insurance processes.
• Strong aptitude for customer service and organization.

Responsibilities

• Responsible for resolving front-end claim edits for timely submissions.
• Follow-up on outstanding patient accounts to clarify delays.
• Maintain positive patient experiences as the last impression of the organization.

Skills

Customer Service

Organization

Attention to Detail

Problem Solving

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Get AI-powered advice on this job and more exclusive features.

Pride Health provided pay range

This range is provided by Pride Health. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $17.50/hr

Direct message the job poster from Pride Health

Senior Associate Recruiter at Pride Health

Pride Health is hiring a Patient Account Representative to support our client’s medical facility based in Minnesota.

This is a 6-month contract with competitive pay and benefits, and a great way to start working with a top-tier healthcare organization!

This is a Remote role - the identified worker will need to come on-site for the first few days to pick up equipment and meet the team.

Job Title: Patient Account Representative

Pay Rate Range: $16 – $17.50 per hour on W2.

Work Schedule: Schedule is flexible from 6:30 - 4:30. To be discussed in interview.

Job Summary

This position provides support for recovering back-end revenue by ensuring timely and accurate processing of patient accounts to both third-party payors and patients/guarantors.

Job Duties

• Promotes and maintains professional and positive patient and family experience as the last impression of the organization.
• Claims Processing: Responsible for resolving front-end claim edits to ensure accurate and timely clean claim submission to third-party payors for adjudication.
• Account Follow-Up: Follows up on outstanding patient accounts to clarify the reason for delayed and/or delinquent processing and resolves technical denials to ensure accurate and timely processing in order to reconcile outstanding balances.
• Additional responsibilities are defined as those specific duties relating to the various revenue cycle functions as assigned by the Revenue Cycle Practice Manager, Team Goals, and Organizational job performance standards.

Requirements

• High School Diploma/ GED.
• Two plus (2) + years of medical billing or coding experience that includes exposure to payor.
• Knowledge & understanding of medical terminology.
• Knowledge & understanding of commercial insurance carriers and standard insurance Forms.
• Strong computer aptitude, including knowledge of Microsoft Office (Word, Excel, Outlook).
• Demonstrated strength in customer service, organization, attention to detail, and the ability to work independently.
• Demonstrated ability to work and problem solve collaboratively within the department and organization.
• Demonstrated ability to multitask and respond quickly/reprioritize changing needs.

Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Equal Opportunity Employer

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Customer Service, Accounting/Auditing, and Finance

• Industries

  Hospitals and Health Care, Hospitals, and Medical Practices

Referrals increase your chances of interviewing at Pride Health by 2x

Inferred from the description for this job

Vision insurance

Medical insurance

Get notified about new Patient Account Representative jobs in St Paul, MN.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.