Patient Account Representative

RSource; Oklahoma; Remote; Full time

Job summary

Join a passionate and dynamic team as a Patient Account Representative, where you'll play a crucial role in resolving billing issues and facilitating payments. This remote position offers the opportunity to work in a competitive and evolving industry, where your contributions will directly impact patient care. With a focus on innovation and quality results, you'll be part of a culture that celebrates achievement and embraces challenges. If you're detail-oriented, possess strong problem-solving skills, and have a background in medical billing, this is the perfect opportunity for you to thrive in a supportive and engaging environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-term Disability

Long-term Disability

401k

Paid Holidays

Generous PTO Policy

Qualifications

• 2+ years of experience in medical billing or equivalent education.
• High school diploma required, associate degree preferred.

Responsibilities

• Analyze and resolve patient account billing issues.
• Review payer contracts and client host systems for reimbursement.

Skills

Medical Billing

Healthcare Terminology

Problem-Solving Skills

Time Management

Communication Skills

Detail-Oriented

Education

High School Diploma or GED

Associate Degree

Medical Billing Credentials

Tools

Healthcare Billing Software

Computer Skills

Job description

Are you seeking an exciting opportunity to join a passionate, growing, and dynamic team of professionals who support patients?

The Patient Account Representative is responsible for analyzing and resolving patient account billing issues by contacting patients, insurance providers, and healthcare systems to facilitate payment.

Pay starts at $16.50/hour

What’s Attractive to the Right Candidate?

• Knowtion Health is a growing firm in a growing industry. Our status as a leader in this industry means that we have the resources to invest in the business and to innovate.
• Our business is intensely competitive and is constantly evolving. We quickly identify new challenges and develop solutions, so you won’t simply be doing what was done last year. Our new employees are frequently pleased and surprised by how quickly we make decisions and adapt to market conditions.
• Knowtion Health culture is inviting and competitive, embracing challenge and celebrating accomplishment; dedicated colleagues striving to provide quality results that have lasting impact.

The Opportunity:

• Reviews open accounts to determine payment source and follows up on accounts to determine account status
• Reviews payer contracts to determine reimbursement
• Reviews client host systems
• Reviews 835’s and EOB’s for appropriate adjustments and payments
• Reviews and resolves payment variances, denials, and credit balances
• Works correspondence related to the accounts
• Notates account follow-up actions clearly and concisely
• Escalates issues when identified
• Maintains integrity of Patient Health Information
• Meets daily productivity goals
• Meets Internal Quality Control (IQC) standards

What You Bring:

• Minimum of 2 years’ experience or equivalent combination of education, certification, and experience
• High school diploma or GED required. An associate degree or equivalent work experience preferred
• Medical billing related credentials from a certifying institution preferred
• Familiarity and knowledge of healthcare terminology
• Familiarity with HIPAA and PHI concepts
• Ability to work on a computer and familiarity with healthcare billing software
• Strong time-management and problem-solving skills
• Ability to work effectively in a highly organized manner and be extremely detail-oriented
• Ability to communicate well in person, email, and telephone
• Communication skills with a problem-solving attitude
• Ability to sit for extended periods of time, use hands to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds, and have close/color vision ability to adjust focus

This position is remote and requires a dedicated, distraction-free workspace at home. We offer a competitive benefits package including medical, dental, vision, life insurance, short-term disability, long-term disability, paid holidays, 401k, and a generous PTO policy.

Knowtion Health gives priority to applicants located in the following states: AR, AL, AZ, FL, GA, IL, KS, KY, MD, MA, MN, NC, OH, OK, PA, SC, TN, TX, WV, VA