Patient Account Representative

Mirror Lake Recovery Center; Burns (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Acadia Healthcare is seeking a detail-oriented Patient Account Representative to join our Business Office in Burns, Tennessee. This role manages insurance accounts receivable, follows up on outstanding claims, resolves denial issues, and ensures timely reimbursement from third-party payors.

Responsibilities include following up on claims, correcting and resubmitting denials, using clearinghouse systems, interpreting EOBs, and coordinating with counselors and leadership on reimbursement concerns.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years of hospital admissions, billing, collections, or accounts receivable experience.
• Ability to read, understand, and analyze Explanation of Benefits (EOBs) and identify claim payment discrepancies.
• Strong attention to detail and problem-solving skills.
• Psychiatric or behavioral health experience preferred.

Responsibilities

• Follow up on outstanding insurance claims and resolve payment issues.
• Review, correct, and resubmit denied or rejected claims.
• Utilize claims clearinghouse systems to manage claim submissions and edits.
• Review and interpret Explanation of Benefits (EOBs) to ensure claims are processed and paid correctly.
• Complete account adjustments with supporting documentation.
• Maintain productivity standards of 30-40 accounts worked per day.
• Collaborate with Financial Counselors and Business Office leadership regarding reimbursement and eligibility concerns.

Skills

Attention to detail

Problem-solving

Communication

Collaboration

Education

High School Diploma or equivalent

Tools

Claims clearinghouse systems

Job description

Overview

Patient Account Representative

We are seeking a detail-orientedPatient Account Representativeto join our Business Office team.This roleis responsible formanaging insurance accounts receivable, following up on outstanding claims, resolving claim issues, and ensuringtimelyreimbursement from third-party payors.

Responsibilities

• Follow up on outstanding insurance claims and resolve payment issues.

• Review, correct, and resubmit denied or rejected claims.

• Utilize claims clearinghouse systems to manage claim submissions and edits.

• Review and interpretExplanation of Benefits (EOBs)to ensure claims are processed and paid correctly.

• Complete account adjustments with supporting documentation.

• Maintain productivity standards of 30-40 accounts worked per day.

• Collaborate with Financial Counselors and Business Office leadershipregardingreimbursement and eligibility concerns.

Qualifications

• High school diploma or equivalent required.

• Minimum of3 years of hospital admissions, billing, collections, oraccountsreceivable experiencerequired.

• Ability toread, understand, and analyze Explanation of Benefits (EOBs)andidentifyclaim payment discrepancies.

• Strong attention to detail and problem-solving skills.

• Psychiatric or behavioral health experience preferred.

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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