Patient Access & Virtual Visit Coordinator II

Texas Children's Hospital; Katy (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Texas Children's Hospital in Katy, Texas, is looking for an Ambulatory Services Representative II to provide excellent customer service at the Outpatient Sleep Center. This role involves checking in patients and orienting them to virtual visits while ensuring all necessary documentation is complete.

Candidates should have a high school diploma or GED, with 2 years of customer service or related experience, particularly in a healthcare setting. Join us to make a meaningful impact in healthcare service!

Qualifications

• Required 2 years’ experience in customer service or related clerical, medical office, or business experience.
• Preferable experience in a healthcare environment.

Responsibilities

• Check-in and registration for patients.
• Orient patients to virtual visit processes.
• Communicate with patients and staff regarding appointments.
• Maintain organized filing system of referrals.
• Assist licensed staff with admissions.

Skills

Customer service

Medical office experience

Education

H.S. Diploma or GED

Job description

Texas Children's Hospital in Katy, Texas, is looking for an Ambulatory Services Representative II to provide excellent customer service at the Outpatient Sleep Center. This role involves checking in patients and orienting them to virtual visits while ensuring all necessary documentation is complete.

Candidates should have a high school diploma or GED, with 2 years of customer service or related experience, particularly in a healthcare setting. Join us to make a meaningful impact in healthcare service!