Patient Access Technician - ED

TEKsystems; Norfolk (VA); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

BCBS benefits

401k

Career growth

Onsite work

Job summary

TEKsystems is seeking a Patient Access Technician in Norfolk, VA to register patients in ER, triage, and main treatment areas. You will collect demographic and insurance information, verify coverage, and assist with co-payments.

The role is contract to potential hire with a 9-5:30 shift, every other weekend, onsite. A high school diploma or GED is required and EPIC experience is preferred. Benefits include BCBS and 401k options.

Qualifications

• 2+ years of patient access and customer experience.
• Experience registering patients.
• High school diploma or GED required.
• EMR/EPIC experience preferred.

Responsibilities

• 9-5:30 PM shift every other weekend both days.
• Register patients during Quick Book and bed side registration.
• Enter demographics and insurance information accurately.
• Support revenue cycle through insurance verification and billing inquiries.

Skills

Customer service

Patient access experience

EMR/EPIC experience

Education

High school diploma or GED

Tools

EPIC EMR system

Job description

Patient Access Technician

Norfolk, VA

$20/hour

Contract to Potential Hire (3+ months)

Why This Role?

TEKsystems is partnering with a wellestablished hospital system to identify skilled Patient Access Technicians who are ready to grow their careers.

What's in it for you:

• Opportunity to work with one of the top healthcare organizations in the Virginia Beach area
• Supportive leadership and a collaborative, friendly team
• Contracttohire stability with longterm career potential
• Blue Cross Blue Shield benefits (medical, dental, vision, 401k)
• Join a large, reputable, publicly traded healthcare employer
• Bestinclass training - hiring based on character and growth potential
• Strong internal mobility and advancement opportunities

What You’ll Do:

• 9-5:30 PM shift every other weekend both days
• Quick Book - this is the most basic patient registration when they walk into the ER. They will get the patient name, DOB, basic demographic info to get them checked in. There is no insurance verification at this point - they will go straight to the triage nurse to go over systems.
• Minor Care - This is bed side registration for patients that should be in and out pretty quickly. Bed side registration includes -insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions. Responsible for accurate data collection, documentation, and data retrieval with computerized systems - getting the rest of the demographic info needed
• Main Treatment Area- this is the same process as minor care however these are for more serious patients - full registration
• Patient Access Tech in the Admitting Department. They will register all patients coming in for inpatient surgeries at the hospital. They will enter demographics, insurance information, collect copayments, have them sign a treatment patient obligation form. They will also be cross trained to register patients in the lab.
• Under direction of departmental leadership, the Patient Access Technician provides clerical and secretarial support for the patient care team and serves as a patient liaison for medical support services.
• Greets, instructs, directs and assists patients and visitors upon arrival to the service area.
• Facilitates the revenue cycle process to include but not limited to patient registration, insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions.
• Responsible for accurate data collection, documentation, and data retrieval with computerized systems. Works collaboratively with various departments on patient access related information.
• Conducts pre-registration and entrance verification
• Provides coverage to assigned registration locations including those outside of primary work location or by task assignment based on operational needs

What We’re Looking For:

• 2+ years of patient access and customer experience
• Experience with registering patients
• High school diploma or GED required
• EMR/EPIC experience preferred

Job Type & Location

This is a Contract position based out of Norfolk, VA.

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Norfolk,VA.

Application Deadline

This position is anticipated to close on Aug 4, 2026.

Equal Opportunity

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.