Patient Access Tech - ED

TEKsystems; Norfolk (VA); On-site; USD 27,552 - 30,307; Part time

Benefits offered by this job

Medical/dental/vision

401(k) Plan

Life Insurance

Disability

HSA

PTO / Vacation

Job summary

TEKsystems is seeking a Patient Access Technician for the Admitting Department in Norfolk, VA. You will register patients for inpatient surgeries, input demographics and insurance details, collect copayments, and obtain signatures on treatment forms.

This contract role requires handling high-volume, fast-paced work with attention to data accuracy. Training is available, and EPIC experience is a plus. On-site position with competitive pay and benefits in a busy hospital setting.

Qualifications

• Must work in high volume and high pressure environment.
• Strong customer service/patient experience is essential.
• EPIC experience helpful; training may be provided.

Responsibilities

• Register patients for inpatient surgeries and other services in the Admitting Department.
• Enter demographics and insurance information; collect copayments and obtain signatures.
• Cross-train to register patients in the lab and support revenue cycle processes.

Skills

medical terminology

Patient Access

Job description

*Description*

Currently the patient registration techs in the ED are divided into 3 areas and they will be trained on all areas-

1. Quick Book - this is the most basic patient registration when they walk into the ER. They will get the patient name, DOB, basic demographic info to get them checked in. There is no insurance verification at this point - they will go straight to the triage nurse to go over systems.

2. Minor Care - This is bed side registration for patients that should be in and out pretty quickly. Bed side registration includes -insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions. Responsible for accurate data collection, documentation, and data retrieval with computerized systems - getting the rest of the demographic info needed

3. Main Treatment Area- this is the same process as minor care however these are for more serious patients - full registration

They also have mental health registration, which they are seeing alot of recently

Patient Access Tech in the Admitting Department. They will register all patients coming in for inpatient surgeries at the hospital. They will enter demographics, insurance information, collect copayments, have them sign a treatment patient obligation form. They will also be cross trained to register patients in the lab.

The admitting department is on the first floor of the hospital and it is extremely busy - they get alot of patient volume come through - every patient who will be admitted to the hospital checks in here

There are two openings for Patient Access Techs in the Admitting Department. They will register all patients coming in for inpatient surgeries at the hospital. They will enter demographics, insurance information, collect copayments, have them sign a treatment patient obligation form. They will also be cross trained to register patients in the lab.

Under direction of departmental leadership, the Patient Access Technician provides clerical and secretarial support for the patient care team and serves as a patient liaison for medical support services. Greets, instructs, directs and assists patients and visitors upon arrival to the service area. Facilitates the revenue cycle process to include but not limited to patient registration, insurance verification to confirm active policy, co-payment collection, authorization data entry and billing inquiry functions. Responsible for accurate data collection, documentation, and data retrieval with computerized systems. Works collaboratively with various departments on patient access related information. Conducts pre-registration and entrance verification for services. Provides coverage to assigned registration locations including those outside of primary work location or by task assignment based on operational needs

*Skills*

medical terminology, Patient Access

*Top Skills Details*

medical terminology,Patient Access

*Additional Skills & Qualifications*

• Have to be able to work in high volume and high pressure environment
• Strong customer service/patient experience - they are dealing with kids This is the most important qualification
• Currently willing to train if no registration experience Just looking for strong customer service and ability to work in a fast paced environment
• EPIC experience would be helpful - all epic training is postponed
• Insurance Verification is helpful
• Billing/Coding understanding is helpful
• Strong computer skills - they work in EPIC, Eclipses, PowerChart and FirstNet
• Need to be comfortable dealing with the traumas that come in as well as all illnesses-flu RSV

*Experience Level*

Intermediate Level

*Job Type & Location*

This is a Contract position based out of Norfolk, VA.

*Pay and Benefits*

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

*Workplace Type*

This is a fully onsite position in Norfolk,VA.

*Application Deadline*

This position is anticipated to close on Aug 7, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

*San Francisco Fair Chance Ordinance*

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

*Massachusetts Lie Detector*

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

*Use of Artificial Intelligence (AI):*

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.