Patient Access Specialist

TEKsystems; Anchorage (AK); On-site; USD 26,174 - 34,440; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account

Transportation benefits

Employee Assistance Program

Paid time off

Job summary

TEKsystems seeks a Patient Access/Registration professional in Anchorage, AK for a contract-to-hire role. You will greet patients, verify identities, and set up accounts, ensuring HIPAA compliance and accurate data capture.

You will coordinate bedside registration when needed and educate patients on financial responsibilities.

Qualifications

• Strong patient-facing customer service with HIPAA awareness
• Confidential handling of patient information
• Ability to follow regulatory procedures and PPE guidelines
• Experience in healthcare or business office settings preferred
• Familiarity with Epic applications preferred

Responsibilities

• Greet patients and register them with accurate demographic and insurance data
• Verify identity and set up patient accounts correctly
• Issue armbands and coordinate bedside registration as needed
• Educate patients on financial responsibilities and benefits
• Process orders, manage queues, and ensure timely documentation
• Collect consents and regulatory documentation
• Secure and document patient valuables when applicable
• Escort patients and guide them within the facility
• Collaborate with clinical and support teams to maintain patient flow

Skills

Customer service

Communication

Data entry

Multitasking

Attention to detail

Team collaboration

Professionalism

Compassionate care

HIPAA compliance

Education

Associate Degree in Healthcare or Business Administration

Tools

Epic

Job description

Description

• Greet patients and provide exceptional customer service throughout the registration process
• Verify patient identity, collect demographic and insurance information, and ensure accurate account setup
• Issue patient armbands and coordinate bedside registration when needed
• Educate patients on financial responsibilities, benefits, and available resources
• Process orders, manage work queues, and maintain accurate, timely account documentation to support billing readiness
• Obtain required consents, signatures, and regulatory documentation
• Safely secure and document patient valuables when applicable
• Escort or direct patients to appropriate locations within the facility
• Collaborate with clinical and support teams to ensure efficient patient flow

Skills & Qualifications

• Follow all federal, state, and organizational regulations, including HIPAA, EMTALA, and CMS standards
• Maintain strict confidentiality of patient information
• Adhere to infection prevention protocols and proper use of PPE
• Participate in emergency preparedness and safety initiatives
• Strong customer service and communication skills with a patient-centered approach
• High attention to detail and accuracy in data entry and documentation
• Ability to multitask and manage work queues in a fast-paced environment
• Team-oriented mindset with the ability to collaborate across departments
• Commitment to professionalism, confidentiality, and compassionate care
• Preferred minimum of an Associate Degree in Healthcare or Business Administration
• Preferred minimum experience of 3 years in Patient Access or Business office setting
• Preferred minimum 1 year of knowledge of Epic applications

Full-Time & Part-Time role available

Job Type & Location

This is a Contract to Hire position based out of Anchorage, AK.

Pay and Benefits

The pay range for this position is $22.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Anchorage,AK.

Application Deadline

This position is anticipated to close on Aug 7, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.