Patient Access Technician — Admissions & Registration

MultiCare Health System; Spokane (WA); On-site; USD 29,000 - 44,000; Full time

Job summary

MultiCare Deaconess Hospital in Spokane seeks a Patient Access Technician to ensure accurate admissions and registrations. This intermediate clerical role emphasizes service orientation, good judgment, and independent thinking in daily tasks.

The position requires either a health vocational program credential or at least one year of related experience in admitting, patient registration, or billing within a healthcare setting. Join a team committed to patient care and community experience.

Qualifications

• Graduate of a health vocational program such as Patient Access, Medical Billing & Insurance.
• Or one year of experience in admitting, Health Unit Coordinator, patient registration, customer service or billing duties.
• Healthcare setting experience preferred.

Responsibilities

• Assure complete and accurate patient admissions/registrations according to policy and regulatory requirements.
• Obtain inpatient bed assignments and process admissions including arm banding and forms.
• Pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate admissions.
• Obtain direct admit information and enter a reservation in the system to notify other areas.
• Conduct comprehensive bedside or telephone interviews to collect demographic, insurance, and third-party information.
• Perform eligibility verification and resolve discrepancies; refer to Financial Counselor if needed.

Skills

Customer service

Billing

Patient registration

Education

Health vocational program (Patient Access / Medical Billing & Insurance)

Job description

MultiCare Deaconess Hospital in Spokane seeks a Patient Access Technician to ensure accurate admissions and registrations. This intermediate clerical role emphasizes service orientation, good judgment, and independent thinking in daily tasks.

The position requires either a health vocational program credential or at least one year of related experience in admitting, patient registration, or billing within a healthcare setting. Join a team committed to patient care and community experience.