Patient Access Tech II

Children's Hospital of The King's Daughters; Norfolk (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

Children's Hospital of The King's Daughters in Norfolk, VA, seeks a Patient Access Technician to support the revenue cycle through accurate data collection, registration, and insurance verification. You will work with multiple departments to ensure services are properly authorized and data integrity is maintained.

Responsibilities include pre-registration and verification of benefits for CHKDHS services, updating registration records, and providing coverage at assigned locations as needed.

Qualifications

• Minimum education requirement is a high school diploma or equivalent.
• Three to five years related work experience preferred.
• Minimum twelve months of medical billing and follow-up experience in a hospital patient account department, physician office or medical services organization.
• Must be familiar with ICD-9/CPT coding, third party payer insurance verification processes and medical terminology.
• Interpersonal skills necessary to gather and exchange information with proper grammar, spelling and punctuation.
• Demonstrates proficiency in keyboarding skills.
• Ability to relate well with the public.
• Must be able to travel to varying work locations as needed.
• Increased Security Clearance may be required: FBI fingerprinting, background check, CPS registry search, and Dru Sjodin NSO.
• Increased Security Clearance required for Medical Tower II roles: FBI fingerprinting, background check, CPS registry search.

Responsibilities

• Facilitates the revenue cycle through accurate data collection and documentation with computerized systems.
• Performs insurance verification for active policy, confirmation of benefits or authorization requirements.
• Reviews and updates registration discrepancies.
• Communicates authorization requirements to staff to ensure services are properly authorized.
• Collaborates with departments on patient access information.
• Conducts pre-registration and insurance verification for CHKDHS services.
• Provides coverage to assigned registration locations as needed.
• Functions as a Patient Account Tech I as necessary.
• Performs other duties as assigned.

Skills

Data collection

Documentation

Interpersonal skills

Medical terminology

Keyboarding

Communication

Education

High school diploma or equivalent

Tools

ICD-9/CPT coding

Insurance verification systems

Job description

• The Patient Access Technician facilitates the revenue cycle and is responsible for accurate data collection, documentation, and data retrieval with computerized systems. Reports to the Practice Manager.
• ESSENTIAL DUTIES AND RESPONSIBILITIES
• Performs insurance verification for active policy, confirmation of benefits or authorization requirements.
• Reviews and updates registration discrepancies.
• Communicates authorization requirements to appropriate staff to ensure services are properly authorized.
• Works collaboratively with various departments on patient access related information.
• Conducts pre-registration and insurance verification for CHKDHS services.
• Provides coverage to assigned registration locations including those outside of primary work location or by task assignment based on operational needs.
• Functions as a Patient Account Tech I as necessary.
• Performs other duties as assigned.
• LICENSES AND/OR CERTIFICATIONS
• None required.
• MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS
• Minimum education requirement is a high school diploma or equivalent.
• Three to five years related work experience preferred.
• Minimum twelve months of medical billing and follow-up experience in a hospital patient account department, physician office or medical services organization.
• Must be familiar with ICD-9/CPT coding, third party payer insurance verification processes and medical terminology.
• Interpersonal skills necessary in order to effectively gather and exchange information in both oral and written communications with proper grammar, spelling and punctuation.
• Demonstrates proficiency in computer keyboarding skills required.
• Ability to relate well with the public.
• Must be able to travel to varying work locations as needed.
• Increased Security Clearance may be Required: Recurring FBI fingerprinting, criminal background check, Child Protective Services registry search, and Dru Sjodin National Sex Offender.
• Increased Security Clearance Required for Job Roles in Medical Tower II: FBI fingerprinting, criminal background check, and Child Protective Services registry search.
• WORKING CONDITIONS
• Normal office environment with little exposure to excessive noise, dust, temperature and the like. Frequent exposure to communicable disease and moderately adverse working conditions due to performance of certain patient care activities.
• PHYSICAL REQUIREMENTS
• Click here to view physical requirements.