Patient Access Team Lead - Mentor & Operations

CHRISTUS Health; Lindale (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

CHRISTUS Health is seeking a Patient Access Representative Lead to guide the team, manage daily operations, and serve as the primary contact for information flow and issue resolution. The role includes supervising scheduling and registration, verifying insurance, and coordinating financial assessments and program assistance.

The position emphasizes leadership, mentorship, and accountability to help the department meet performance targets while protecting patient confidentiality and ensuring

Qualifications

• 4-6 years of experience preferred.
• High School Diploma preferred.
• Strong leadership and mentoring abilities.

Responsibilities

• Lead Patient Access team and serve as point of contact for internal comms and issues.
• Oversee scheduling, registration, insurance verification, and financial assessments.
• Encourage the team to meet collection, productivity, and patient-satisfaction goals.
• Mentor team members and promote collaboration and响应
• Ensure compliance with policies and confidentiality.

Skills

Leadership

Mentoring

Scheduling

Customer service

Team collaboration

Communication

Experience 4-6 years

Education

High School Diploma

Job description

CHRISTUS Health is seeking a Patient Access Representative Lead to guide the team, manage daily operations, and serve as the primary contact for information flow and issue resolution. The role includes supervising scheduling and registration, verifying insurance, and coordinating financial assessments and program assistance.

The position emphasizes leadership, mentorship, and accountability to help the department meet performance targets while protecting patient confidentiality and ensuring