Patient Access Supervisor: Lead Operations & Quality

R1 RCM; Wilson (NC); On-site; USD 48,000 - 59,000; Full time

Benefits offered by this job

5% Annual Bonus Target

Benefits package

Job summary

R1 RCM Inc. is seeking a Patient Access Supervisor onsite at Wilson, NC (LifePoint Wilson Medical Center) to lead daily operations in patient access, manage staffing, and drive quality improvements.

The role emphasizes senior supervision, cross-functional collaboration, and a focus on efficiency in a high-volume hospital setting. You will oversee staffing patterns, implement QA processes, monitor QA results, and stay current with insurance changes, while empowering teams to innovate and optimize

Qualifications

• Experience in Patient Access or patient facing roles within a hospital environment.
• Revenue Cycle experience.
• Ability to prioritize, multi-task and work in a fast-paced, high-volume environment.
• Demonstrates strong leadership qualities and good decision-making abilities.
• Positive attitude.

Responsibilities

• Assesses staffing patterns and schedules to optimize departmental resources and productivity.
• Develops and implements a quality assurance program.
• Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
• Keeps abreast of insurance company changes and updates.
• Delegates and assigns work commensurate with knowledge, skills, and experience, and assures the work is performed appropriately.
• Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
• Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.

Skills

Patient Access experience

Revenue Cycle

Leadership

Prioritization & multitasking

Positive attitude

Job description

R1 RCM Inc. is seeking a Patient Access Supervisor onsite at Wilson, NC (LifePoint Wilson Medical Center) to lead daily operations in patient access, manage staffing, and drive quality improvements.

The role emphasizes senior supervision, cross-functional collaboration, and a focus on efficiency in a high-volume hospital setting. You will oversee staffing patterns, implement QA processes, monitor QA results, and stay current with insurance changes, while empowering teams to innovate and optimize